Regional Event Lead
1 week ago
**We are looking for a Regional Event Lead to join our Rapport team, based in Newcastle.**You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day.
Are you someone who thrives working in a fast-paced, task focused role and supporting clients? Join our energetic and established Events team and play a key role in helping our customers to have the best events planning experience, right from the enquiries stage up to the planning and the event day.
**_ Type of contract: _**Full-time, Permanent
**_ Hours:_** 40 hours per week, office based 5 days per week 8-5pm, flexible hours, depending on client and event needs and regional travel will be required.
**What will you get?**
- ** Financial Freedom**:Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
- ** Secure Your Future**:Benefit from a contributory pension scheme for a stable financial tomorrow.
- ** Health Matters**:Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- ** Thrive Personally & Professionally**:Unlock endless learning and development opportunities to elevate your career
- ** Celebrate Excellence**:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- ** Give Back to Community**:Take one paid day off annually to support a cause you’re passionate about
**Main responsibilities**
The Regional Event Lead is primarily responsible for booking, coordinating, and managing the use of the Meeting Rooms and Event Spaces across all of our Regional Offices. Working closely with the Head of Events the Regional Event Manager will ensure the smooth running of the department and a seamless client journey.
- Being the first point of contact for our hosts, bookers, and guests
- Providing a warm and informative welcome, introducing the area and facilities available to key stakeholders
- Assisting with the coordination and production of all assigned meetings and events
- Coordinating the planning and delivery of all aspects for an event
- Taking ownership for each event from the initial enquiry, availability, and dairy management, through to the delivery and follow-up of all bookings
- Working in partnership with all other service providers to develop and deliver events successfully
- Overseeing the day-to-day event management for all event activity
- Share our Rapport values**:_Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together_**:
- Ideally, have a minimum of two years of reservations and event organisation experience, with great understanding of event space setup styles
- Be proficient in business administration, with strong time management and attention to detail
- Have excellent interpersonal skills on all levels
- Be able to work both independently, and in a team environment
- Possess strong Microsoft Office skills
**Why Rapport?**
Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.
We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.
Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.
Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.
**About the Company**
Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.
We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.
Our most prestigious awards include:
- In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company siz
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