Volunteer Coordinator

4 days ago

Blackpool, United Kingdom Age UK Group Full time

The**Silver Connects Service** offers older people a helping hand to navigate difficult situations and to connect with organisations and services in their local area. We support people requiring a wide range of help, including accessing healthand social care, housing and benefits services, and finding social clubs and events.

We are very pleased to be growing our service to provide extra support at this challenging time and as such, we are recruiting for a **Volunteer Coordinator** to join our valued service. This role involves recruiting, training and supporting volunteers to assist older people by telephone, connecting them with local and national services that offer support. Volunteers may alsocarry out light-touch advocacy work, such as making a call on an older person's behalf to the local council, a landlord, or a utility company.

The successful Volunteer Coordinator will support a team of up to 20 volunteers and in some more challenging cases, may provide direct support by telephone.

As support is delivered by the service via the telephone, it has a big role to play in filling the gaps that have emerged as a result of the Covid19 pandemic.

**This role will initially be working remotely, then can either continue as a home-based role or be based in our Blackpool office in the future when safe to do so.**

**You will have**:

- You will have experience of managing, training and supporting a team of volunteers to deliver services
- You will have experience of, and be passionate about, providing advocacy and support to vulnerable people, ideally older people, to make a difference in their lives
- You will know how to meet the challenges of delivering a service that is high quality, keeps people safe, and keeps their data secure

**What we offer in return**

In return we can offer a salary of £19,267 and great benefits including 26 days annual leave + bank holidays, excellent pension, life assurance, healthcare cashback plan, season ticket loan, cycle to work scheme, flexible working and much more.

**Additional Information**

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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