De&s Postal and Mail Operative

**Details**:
**Reference number**:

- 414444

**Salary**:

- £24,600 - £26,600
- per annum, plus generous benefits, and an average 28.97% employer pension contribution. Existing civil servants should refer to the Further Information document for salary details.
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Other
- Technical Specialist I (TSI)

**Contract type**:

- Permanent

**Business area**:

- MOD - Defence Equipment & Support - British Forces Post Office

**Type of role**:

- Logistics
Operational Delivery

**Working pattern**:

- Full-time

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Defence Mail Centre, MOD Donnington, Telford, Shropshire TF2 8JT

**About the job**:
**Job summary**:
At Defence Equipment & Support (DE&S), we supply and maintain vital equipment and services for the Royal Navy, British Army, and Royal Air Force. Together, we deliver a vast range of essential defence programmes and strive for what's next. Because it helps keep our military at the top of their game and our nation safe - for today, and tomorrow.

We offer 25+ days’ holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of 28.97%, to help make work work for you.

This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you’ve been recruited for. If it isn’t obtained, or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn’t obtained within 12 months.

**Job description**:
Join us at the British Forces Postal Office (BFPO) and take the first step towards a rewarding career. The BFPO provides postal and courier services to the UK armed forces and is a renowned brand across Defence. You will be based in the Defence Mail Centre in Donnington where we will provide all the training required to develop your capability and gain the experience necessary to excel and progress in your role.

As a Postal and Mail Operative, you will assist with the secure, safe, and timely handling of armed forces’ mail. This includes ensuring the accurate receipt, sorting, and dispatching of all types of mail in a secure, logical, and methodical manner. Your daily tasks will involve both physical and desk-based work, such as data inputting, sorting, and processing mail, and loading vehicles for dispatch and may involve extended periods of standing.

This position is 100% site-based with typical working hours of Monday to Thursday 0800 - 1600, Friday 0730 - 1500.

**What you’ll be doing**
- Maintaining procedures in accordance with mail handling standards and processes set by BFPO and Royal Mail Group.
- Maintaining workplace safety standards, responsible for your own safety and the safety of your colleagues.
- Using a combination of bespoke IT, handheld, and manual systems, creating, and maintaining mail dispatch schedules following correct consignment and regulatory processes.
- Acting as the driver completing timely delivery of mail in accordance with instructions and security regulations.
- Ensuring accurate and secure redirection, location, trace, and personal verification of mail using both computer and local systems.
- Using manual handling equipment, with the ability to lift mail items up to 11kg unaided, 30kg assisted, and working collaboratively with others to move heavier items.
- Always adhering to all BFPO security procedures, you will follow personal security arrangements, complete annual security training and you will be required to carry appropriate issued ID whilst at work.
- Some Autonomous working and decision making.
- Take reasonable care to ensure the health and safety of others who may be impacted by your actions or omissions at work, while adhering to best practices and complying with relevant legislation concerning environmental protection and energy conservation.

**Person specification**:

- Holder of a Full UK Manual Driving licence, Cat B with a maximum of 6 penalty points.
- Recent evidence of working in a physically demanding role.
- Ability to work under pressure, at pace and to tight schedules.
- Evidence of working autonomously and as part of a team.
- Experience of a strong customer focus, and stakeholder engagement.

In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

- Core Behaviour 1: Delivering at pace - CSBC1
- Core Behaviour 2: Working together - CSBC1
- Technical Competence 1: Customer Service - Awareness
- Technical Competence 2: Making evid