Customer Service

1 day ago


Bridgend, United Kingdom Autobahn Finance Full time

**£24,000 Basic (plus commission) - 4 DAY WORKING WEEK**

Are you currently in a Customer Service / Sales Role and wanting a new challenge? We are a Finance Company based in Bridgend with excellent benefits looking to speak to you

Are you looking to earn more money? Are you fed up of travelling to Cardiff or Swansea?

We offer generous commissions, 5 weeks holiday plus bank holidays, private health insurance*, free fruit and vending drinks, flexible working patterns, even commission earned whilst on holiday

The role is office based dealing with inbound and outbound calls. We offer full training about consumer finance products such as Hire Purchase, PCP & Personal Loans so experience is not essential. 4 day working week on a rota basis.

**Responsibilities**:

- Demonstrate effective questioning techniques to help customers achieve their financial goals, including the collection of information about the customer’s financial situation.
- Using your friendly and confident phone manner to engage with the customer and to deal with any objections.
- Chasing up customers who have been proposed for finance with the specific lender.
- Deliver a high-class service from start to finish, always ensuring every part of the process is completed in a timely and accurate manner.

Essential Experience/Skills:

- Strong customer service skills
- Financial services experience is beneficial but not essential
- Excellent attention to detail
- Positive attitude with a desire to succeed.
- Strong literacy & numeracy skills
- Have proven sales experience and a track-record of achieving ambitious targets
- An upbeat, friendly and positive phone manner
- Be comfortable working in a fast-paced and target-driven environment
- Enjoy being part of a team but still have the drive to work on your own initiative

Excellent benefits

Free Private Health after 2 years

5 weeks holidays plus Bank Holidays

£24,000 Basic plus commission. (OTE £30,000+)

**Salary**: £24,000.00-£32,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime
- On-site parking
- Private medical insurance
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Education**:

- GCSE or equivalent (preferred)

Reference ID: LO-FinanceSpecialist



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