Customer Service Administrator
2 days ago
**Job Title**: Customer Service Administrator **Location**: Bridgend **Salary**:£18,000 to £20,000 **Job Type**:Full Time - Working hours 9:00-5:30 Monday-Friday. **About the role**: DataKom are a well-established, award winning Telecommunications Company based in Bridgend. At DataKom our primary focus is to ensure the best customer service for our customers. An exciting opportunity has arisen for a motivated individual to join our thriving organisation as a Customer Service Administrator. The Customer Service Administrator is an essential role in delivering excellent customer service matched with a main point of contact for our clients. You will work with all the DataKom teams to ensure excellent service is being delivered to our clients. As a member of the DataKom team you will have excellent customer service skills matched with a practical and organised approach with everything you do. **About the role**: You will be: - Taking inbound customer calls and action accordingly - Dealing with customer contact through the department mailbox - Completing account reviews with customers and generating leads to the sales team - Demonstrating initiative, ownership and responsibility when managing customer issues to ensure the brand is protected at all times, escalating where required - Updating customers within SLA on any queries or tickets that have been raised - Developing and maintaining appropriate knowledge in products, procedures, policies and technology - Ensuring accurate data records are inputted and maintained **About you**: **Requirements**: - Proven Customer Service experience - Exceptional customer service skills - Exceptional communication and numerical skills - Organisational, administrative and proficient IT skills - Self-motivated and driven to succeed - Flexible, thrives in a fast-paced environment - Able to work off own initiative and develop ideas - Demonstratable record of effective relationship building - Ability to use Office Suite - Professional telephone manner - Customer driven with the ability to demonstrate genuine empathy - Ability to deal with issues - Proven conflict resolution experience If you have a "can do" attitude, ready for your next career move and are passionate about technology and customer service then this is the role for you. If you're interested in the role and would like to put yourself forward please hit **APPLY
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Customer Service Administrator
4 days ago
Bridgend, United Kingdom Focus Resourcing Full timeOur successful client in Bridgend is seeking an experienced **Customer Service Administrator**to join their friendly team on a permanent basis. Salary will be between £19,000 - £22,000 depending on experience, and hours will be between 9am - 5pm Monday-Friday (with flexibility to start earlier / later available). This is an exciting opportunity to join a...
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Bridgend, United Kingdom Invacare Ltd Full timeThe Customer service department within Invacare is unique, not only because of the product we sell but to whom we sell it too, our Customer Service department is responsible for answering customer questions quickly and effectively, resolving issues with empathy and care. We are currently seeking a dynamic Customer Service Administrator/ Advisor who is able...
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Customer Administrator
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Bridgend, United Kingdom Page Personnel Finance Full timeAs the Customer Administrator, you will be taking inbound calls from customers who will be in different stages of their customer journey. This can be from Point of sale all the way to aftercare service. This role has different shift patterns which you cantailor to your needs (Days, Nights, etc) This role can be done from home 90% of the time. **Client...
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Service Administrator
4 days ago
Bridgend, United Kingdom A & M Group Full timeA & M Group are a family run multi-franchise group. Since we started in 1986 we have grown to become a well known dealer in agricultural and construction equipment. Due to continued success and expansion, we are looking to employ a Service Administrator who will be based at our Bridgend depot. We require an experienced individual to enhance our already...
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Customer Services Supervisor
2 weeks ago
Bridgend, United Kingdom South Wales Police Full time**Force*** South Wales Police **Role Type*** Police Staff **Business Area*** Digital Services Division **Department*** Digital Services Division **Location*** HQ, Bridgend **Grade*** SC56 **Salary*** £25,758.00 - £30,375.00 **Part/Full Time*** Full Time **Hours per Week*** 37 **Type of Contract*** Permanent **Level of Welsh language...
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Service Administrator Sr
2 weeks ago
Bridgend, United Kingdom Stericycle Full time**About Us**: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of...
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Service Administrator
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Bridgend, United Kingdom DUNRAVEN MANUFACTURING LTD Full time**Service Administrator** **Join us today!! Immediate start!!** Established in 1979, Dunraven Windows are now one of the most well respected and largest distributers of UPVC in the South West of the UK. We have now been specialists in this field for over 40 years, and counting!!! Each year over 5,000 customers choose Dunraven to install a range of quality...
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Customer Service Advisor
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Bridgend, United Kingdom Page Personnel Finance Full timePage Group are currently partnered with an International Manufacturing organisation to recruit a Customer Service Advisor on a full time, permanent basis. **Client Details** The organisation is an award winning business that is renowned for excellent progression opportunities and employee engagement. They are the market leader in their industry with...
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Case Administrator
4 days ago
Bridgend, United Kingdom HM Prison & Probation Service Full time**General Information**: - Salary - £23,583 - £25,210 - Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working - Vacancy Approach - External - Location - Bridgend, Merthyr Tydfil, Pontypridd - Region - Wales - Closing Date - 24-Jul-2025 - Business Unit - AGY - NOMS Agency - Post Type - Permanent - Civil Service Grade - Other -...
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Perinatal Services Administrator
1 week ago
Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full timeThe Administrative Assistant will provide effective administrative service to aid the efficient running of Perinatal Service which offers a specialist service to service users, in mental health services, and to those who are not. As well as administrative tasks the post holder will collect and input statistical information required by WAG and copy/audio type...
