Virtual Learning Administrator

2 weeks ago

London, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Operations - Operational Services**Title**:

- Virtual Learning Administrator**Contract type**:

- QA Ltd Permanent**Job advert**:
**Virtual Learning Administrator**

**London - Hybrid/Remote (2 days per week in office)**

**Competitive salary and benefits**

Are you a customer services professional with a passion for customer satisfaction? Interested in a training organisation dedicated to helping and empowering learners across the UK?
- Then QA could be the company for you We take pride in what we do and we’re looking for enthusiastic individuals to join us on our journey**What is my purpose in this role?**

Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform.**What are my responsibilities?**
- Administration of sessions - setup, modifying and cancelling
- Host and Support sessions
- Ownership of technical issues, escalating when required
- Provide Reports and recordings to internal and external customers
- Communicating with different teams
- Session updates
- Upskill trainers on virtual delivery

**What skills and experience are needed to succeed?**
- Customer services experience within an office environment
- Experience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft teams
- Experience using IT packages such as MS Office, Excel
- Able to work within a fast pace environment

**What We'll Do For You**:
**Down time**
- Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.**How we’ll help with finance matters**
- In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.**Personal growth**
- Learning and opportunity is at the core of what we do - and that applies to you too- You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.**Our people**- We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.**If this is what you’re looking for, here are the next steps**:
- #LifeatQA #QA #theresnoplacelikeqa #LI-PH1 #LI-hybrid #hiringVacancy location

**Location**:

- London, London, London (International House)General information

**Reference **:1000007545

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