Resident Engagement Officer

1 week ago

Bristol, United Kingdom Bristol City Council Full time

**Full Time, Permanent**

Are you passionate about resident engagement and eager to contribute to the safety of residents in Bristol? We are looking for a dedicated Resident Engagement Officer to join the Building Safety Team at Bristol City Council. This is a fantastic opportunity to support the council’s statutory duties and ensure the safety of occupants in high-rise buildings.

**The Role**:
As a Resident Engagement Officer, you will play a key part in leading Building Safety related resident engagement projects which support fire safety programmes of work, as well as ensuring compliance with the Building Safety Act 2022 requirements surrounding resident engagement strategies.

**Key responsibilities include**:

- Arrange and undertake resident engagement, covering various communication methods and languages.
- Organise and attend consultation meetings, seminars and working groups.
- Prepare and present reports, briefing notes and presentations for service managers, staff and residents.
- Supervise project work to satisfy the requirements the Council’s fire safety and building safety programmes.

**What We’re Looking For**:
To be successful in this role, you should have excellent communication skills, the ability to work with residents and show empathy and understanding. You will be required to analyse and interpret results of engagement activity to understand the best methods of communication for our residents. Ideally experience within a social housing or public housing context would be advantageous.

**Essential Requirements**:

- Excellent communication skills, using oral, written and electronic media, with the ability to converse with citizens.

**Desirable**:

- Knowledge of current policies and developments relevant to social housing and building safety.

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

**How do I apply?**

**We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

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