Repairs Scheduler

5 days ago


Camden, United Kingdom Daniel Owen Ltd Full time

**REPAIRS SCHEDULER/ PLANNER ROLE**

**NW London**

**Exciting opportunity to join a large Housing Organisation - working in a great team**

Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration.

**Key responsibilities**:

- Managing operatives diaries
- Liaising with tenants and operatives to arrange repairs
- Planning repairs works for pre and post inspection, reactive, voids and emergency repairs
- Prioritising emergency works
- Booking appointments and allocating works to the available operatives, and following works from start through to completion
- Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work
- Ensure all relevant data is up-dated on a timely basis
- Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors.
- Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.
- Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered.
- Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed.
- Ensure requirements of Health and Safety legislation are followed and undertake
- Health and Safety training as required.

**Key skills and experience**
- Experience of working in a customer service environment
- Experience in a Housing environment
- Experience in a repairs & maintenance environment
- Makes decisions based on set standards and procedures
- Consistently maintains high level of performance.
- Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control.
- Resilient in difficult or stressful situations
- Able to empathise with customers
- Able to produce clear and concise correspondence.
- Accurate IT skills (Microsoft Word)

**Office based - 36 hour week (potential for 1 day WFH)



  • Camden, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Temporary- Location: - Camden- Industry: - Housing- Salary: - Negotiable- Start Date: - ASAP- REF: - AH2407_1690184458- Contact Name: - Abbie Hamilton- Job Published: - about 3 hours ago**Monday - Friday** **Hybrid Working available** **Temp - Perm position** **£16.47p/h PAYE** **Must have previous scheduling experience** **Job purpose and...


  • Camden, United Kingdom One Housing Group Full time

    **Property Services Scheduler** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. Our Property Services team is knowledgeable, skilled, friendly and we love what we do. We are passionate about the high quality...


  • Camden, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - Camden- Industry: - Property Services- Salary: - Negotiable- Start Date: - ASAP- REF: - AH2806/1_1675326600- Contact Name: - Abbie Hamilton- Job Published: - about 1 hour ago**Monday - Friday** **£15.60 Per Hour** **35-40 hours per week** **Temp - Perm position** - Working predominantly on DRS ensuring operatives...


  • Camden, United Kingdom Deekay Technical Full time

    To provide a comprehensive support service to the operational repairs teams, including the administration and maintenance of the local IT systems. To assist with the control of expenditure to aid the processing and payment of invoices. - Work flexibly and creatively with the repairs team to ensure smooth running of the in-house systems and ensure business...


  • Camden, United Kingdom Service Care Full time

    **Job Title: Property Services Coordinator** **Contract: 6-month Fixed Term (extension possible)** **Location: Camden** **Salary: £26161 - £26897** **Purpose of the Role** **Main Responsibilities** - Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works. - Ensure all records are always kept up to date...

  • Multi Trader

    3 days ago


    Camden, United Kingdom Eviso Full time

    Eviso recruitment is currently looking for a Multi trader, To carry out building repairs, maintenance, renewals and replacements within a range of trade disciplines ranging from routine reactive repairs to large scale programmed refurbishment work and occupational therapy adaptations in occupied and void housing properties and other Council owned premises in...


  • Camden, United Kingdom Essential Employment Full time

    Disrepair Surveyor needed in London £27.46ph ref 675252 Full time hours on a temporary basis. Looking ideally for someone who is experienced in Disrepair, voids and repairs works. Knowledge and experience working within a social housing environment. Provide a comprehensive specialised technical service to ensure that potential disrepair, statutory...

  • Major Works Surveyor

    2 weeks ago


    Camden, United Kingdom The Riverside Group Full time

    **Job Title**:Major Works Surveyor **Contract Type**:Permanent **Salary**: £51,125 Per Annum **Working Hours**:35 hours per week **Working Pattern**:Monday - Friday, 9am-5pm **Location**:Arlington, London **The difference you will make as a Major Works Surveyor** **About you** We are looking for someone who has: - 5-7 years of experience in building...


  • Camden, United Kingdom GEM Environmental Building Services Ltd Full time

    **GEM Environmental Building services Ltd** is a London-based SME delivering mechanical and electrical services for both the public and private sector. **This role will be based in Camden.** We provide a variety of services from one off installations and servicing, to capital investment schemes and planed preventative maintenance programs with an emergency...


  • Camden, United Kingdom North Bridge House West Hampstead Nursery and Pre-Prep Full time

    **Purpose** The post holder is required to assist in the provision of a day to day maintenance function, to ensure the smooth running of the North Bridge House Schools’ operations. Ensuring the school buildings and grounds are kept clean, safe and secure, in accordance with the operational needs of the school and any regulatory requirements. This...