Current jobs related to Customer Service Business Contact Advisors - Edinburgh - Search Consultancy

  • Customer Service Advisor

    7 days ago

    Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full time

    As a Customer Service Advisor, you will be the first point of contact for our customers. You will provide assistance, answer inquiries, resolve issues, and ensure a positive customer experience with every interaction. Your role will be key in enhancing customer satisfaction and retention by delivering prompt, friendly, and effective support across multiple...

  • Customer Service Advisor

    21 hours ago

    Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Advisor - Business Banking** Location: Teviot House - Edinburgh Gyle Start date: Various Rate of pay: £10.63 per hour Working Hours: 35 hours. Monday - Friday 7am - 8pm on a rotational basis - will also be required to work 1 in 4 Saturday's 9am - 2pm. Length of contract: Minimum 6 months with good opportunity to be extended **Your role as...

  • Customer Service Advisor

    2 weeks ago

    Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full time

    We specialize in direct sales, offering a dynamic, fast-paced environment where we pride ourselves on delivering excellent products and solutions to our customers. We are looking for motivated individuals to join our growing team as Customer Service Advisors in our direct sales division. **Key Responsibilities**: - **Direct Sales**: Identify sales...

  • Customer Service Advisor

    7 days ago

    Edinburgh, United Kingdom Tate Full time

    If there was ever an opportunity to kick-start or further enrich your customer service career, this is it. Becoming a Customer Service Advisor with the Phoenix Group at their office in Edinburgh, provides a great full-time position, with a company that is dedicated to offering you career progression opportunities.We are looking for someone with excellent...

  • Customer Service Advisor

    1 week ago

    Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Advisor - Business Banking** Location: Teviot House - Edinburgh Gyle Start date: Various Rate of pay: £10.63 per hour Working Hours: 35 hours. Monday - Friday 7am - 8pm on a rotational basis - will also be required to work 1 in 4 Saturday's 9am - 2pm. Length of contract: Minimum 6 months with good opportunity to be extended Your role as a...

  • Customer Service Advisor

    3 weeks ago

    Edinburgh, United Kingdom Staffline Branches Careers Full time

    Permanent job opportunityWe are seeking a customer-focused Customer Services Advisor to join our client's growing team based in Edinburgh. As the first point of contact for our customers, you will play a vital role in delivering exceptional service and support across a range of communication channels.The salary is £25,142 per annum, plus bonus!This is a...

  • Customer Service Advisor

    22 hours ago

    Edinburgh, United Kingdom Pertemps Full time

    Pertemps are delighted to be working with our public sector client to recruit for Customer Service Advisors on a temporary basis. Role: Customer Service Advisor Location: Edinburgh City Centre (office based, in a call centre) Duration: Temporary, ongoing Hours: Monday to Friday, 08:30 - 17:00 (36 hours) Pay rate: £14.02 per hour Start date: Immediatley...

  • Customer Service Advisor

    2 weeks ago

    Edinburgh, United Kingdom NatWest Full time

    Join us as a Customer Service Advisor at Mettle - This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes - You’ll be actively participating in initiatives to improve customer service, processes and procedures - You’ll hone your existing analytical skills and be well...

  • Customer Service Advisors

    5 days ago

    Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Advisors** **Pay Rate**:£19,000 - £24,000 depending on experience - Pay progression_ **Hours per Week**: 35 **Training Period**: 6-10 weeks**PAID**: - Time and a half for OT after training completed_. **Working Hours**:Monday to Friday - Rotational shifts between 08:00am - 18:00pm - NO WEEKENDS **Duration**:12 month ongoing temporary to...

  • Customer Service Advisor

    2 weeks ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 0821079852 Applicants **£25,000 Per Annum** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Job Title**:Customer Service Advisor - **Start Date**:ASAP - 3 Months Contract (Possible Extension) - **Location**: Edinburgh EH2 - **Salary**:£25,000 per...

Customer Service Business Contact Advisors

2 weeks ago

Edinburgh, United Kingdom Search Consultancy Full time

Business Contact Advisors
Edinburgh
Are you excellent at customer service looking for that next chapter? Do you want to work for a company who love their people and enjoy a great working culture?
We're looking for someone with:

- The ability to communicate clearly and confidently through various communications channels - verbal and written
- The ability to follow an enquiry through from the initial customer contact to the end result, including any follow-up correspondence or associated queries
- Strong and proactive problem-solving skills to enable speedy and comprehensive resolution of queries or issues to drive customer satisfaction
- The ability to use your own initiative and think beyond the obvious approach when required to drive queries through to resolution
- Evidence of the ability to turn negative situations into positive ones and ensuring customer needs are met / delivered for all customers
- The ability to identify the root cause issue for customers using factual evidence and not opinion in order to solve problems whilst managing potential objections and conflict
- Evidence of working with a high degree of accuracy and strong attention to detail
- The ability to negotiate effectively to deliver successful outcomes that benefit both customer and the business
What's involved?
- Based Lochside View, Edinburgh
- Paying £10.20 per hour
- Full time, 37 hours per week - ongoing temporary role with opportunity to go permanent
- Hours of work - shifts between the hours of 9.00 and 5.30pm
- Full training is provided