Service Desk

2 weeks ago


Birmingham, United Kingdom Canon Full time

Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on

This role offers a dynamic opportunity for problem solvers to experience a wide range of troubleshooting scenarios making every day as exciting and challenging as the next.

**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
- UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
- Employee discount - Up to 38% off products from our Canon store.
- Some other Benefits - Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

**What we ask**:
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.
We are looking for people that have a passion for technology with a drive to develop and stay current in a constantly developing digital market.
We ask that:

- You have previous working experience within an IT Support Desk function or customer support role.
- You are certified to (desirable not required) or working towards BTEC level 3 or above in IT or related discipline / recognised IT certification (Microsoft/CompTIA etc) or have demonstrable customer support experience in relevant field.

**You will need**:

- As a Helpdesk Specialist you will need to be:

- Passionate about technology.
- Self-motivated and hungry to learn from experience.
- Drives self to be naturally curious in approach to problem solving. Always expects the unexpected.
- Disciplined self-organisation skills without the need to be micro-managed.
- An excellent team player with strong communication skills.
- Keen to develop competencies and capability.
- A strong contributor toward team development, networking, and continual improvement initiatives

**Further Information**:
Salary - Not indicated

Location - Birmingham (Hybrid 3 days in the office, 2 from home)

Working Hours - 09:00-17:30 M-F or 08:30-17:00 M-F

No Agencies please

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.


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