Client Partner

**About Astound Commerce**

Astound Commerce is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an e-commerce solution for a variety of clients such as Halfords, Pepe Jeans, Adidas, Boohoo and Puma. With 20+ years’ experience, 1,400+ e-commerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Commerce currently operates in 14 countries with 20 offices worldwide.

**Job Purpose**

Are you ready to take your sales career to the next level? As a Client Partner, you'll be at the forefront of driving strategic client relationships and unlocking growth opportunities. At Astound, we believe in fostering meaningful connections, empowering our clients, and delivering tangible value. If you're passionate about making a real impact and thrive in a dynamic, collaborative environment, this role is tailor-made for you.

**In this role you’ll get to**:

- **Foster Client Growth & Acquisition**
- Be the catalyst for new business opportunities, leveraging our suite of services to address client needs and drive revenue growth.
- Identify and capitalize on upsell and cross-sell opportunities, expanding our client portfolio while maximizing value.
- Lead the charge in developing and executing sales strategies, guiding your team through every step to ensure successful outcomes.
- Craft customized growth strategies backed by data-driven insights, setting the stage for client success and long-term partnerships.
- Drive client business planning sessions, aligning objectives and identifying growth pathways for mutual benefit.
- **Ensure Retention and Renewal**
- Secure renewals with enhanced terms and profitability, demonstrating the ongoing value of our solutions.
- Cultivate lasting relationships built on trust and satisfaction, understanding client goals and challenges to deliver tailored solutions.
- **Cultivate Meaningful Relationships**
- Become a trusted advisor by understanding client objectives, challenges, and industry dynamics.
- Forge strong connections with key stakeholders, maintaining clear communication channels and fostering mutual understanding.
- Keep clients informed on the latest industry trends, competitive insights, and best practices, providing invaluable guidance along their journey.

**Your skills and qualifications**:

- Bachelor's degree in business administration, marketing, or a related field
- Proven track record of success in sales roles, with a minimum of 3 years of experience in a similar capacity
- Proficiency in SF CRM software and other sales productivity tools
- Excellent knowledge of Salesforce Community;
- Salesforce product acumen above and beyond Commerce
- Referencable relationships
- Experience of selling professional services within the Salesforce ecosystem

**Why You'll Love It Here**:

- **Impact**: Your contributions directly influence client success and organizational growth.
- **Collaboration**: Work alongside a diverse team of experts who share your passion for excellence.
- **Growth**: Continuous learning and development opportunities to sharpen your skills and advance your career.
- **Innovation**: Be part of a forward-thinking company that embraces creativity and encourages bold ideas.
- **Culture**: Join a supportive environment where your voice is heard, and your ideas are valued.

**Why work for Astound Commerce?**

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

**Grow your career with Astound Commerce, and discover exciting opportunities while doing the work you love**

**Additional Information**:
This is a full-time position based at our London office. We currently operate in a hybrid working model and you will be expected to visit the London office regularly.

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