Call Handler

2 weeks ago

Glasgow, United Kingdom Kura Full time

Job Details:
**Call Handler**
**Location: Glasgow, UK**

*
Potential to be UK Remote after 3 months, performance dependent*
**Shift **Monday to Friday**

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.

**Salary**:£22,360 moving to £23,816 in April in line with Real Living Wage
Role details:Start dates in March and April

We are looking for new talent to fill our complaint handler, customer service and advisor roles within our call centre in Glasgow. The role will have the opportunity to move to UK remote after three months dependent upon performance.

In this role you will handle customers within the following business streams:

- Utilities sectors

You will receive full paid training on our systems, products, and call handling.
**Requirements**:

- Twelve months complaints or financial Services experience within a call centre.
- Or at least six months utilities exerience within a call centre.
- Ability to adapt and learn.
- Communication and listening skills.
- Computer literacy.
- Knowledge UK energy market is desirable.

**Responsibilities**:

- Build rapport with empathy and care.
- Resolving complex issues within time constraints and preventing complaints being escalated to the Energy Ombudsman.
- Achieve assigned key performance indicators / targets.
- Navigate between different computer systems.

**Benefits**:

- Pay Advance
- Referral programme
- Sick Pay
- Maternity Pay
- Bonus Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts
- Call our Recruitment hotline: 0141 378 3112
- Text or Whatsapp 07507601627

INDHSG

Location: Citypoint,21 Tyndrum Street, Glasgow G4

**Job Types**: Full-time, Permanent

  • Call Handler

    3 days ago

    Glasgow, United Kingdom MB Group Full time

    Fantastic opportunity for an Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim arena, it’s this same mentality that ensures their clients are happy and the...

  • Call Handler

    3 weeks ago

    Glasgow, United Kingdom Blue Arrow - Glasgow Careers Full time

    Permanent Vacancy: Call Handler (Part Time)Location: Hillington, GlasgowHours: Part Time, Monday & Friday (7:30am to 6:30pm)Salary: £13,644 per annumBenefits: Annual profit share bonus, private healthcare, pension scheme, death in service and moreBlue Arrow are currently recruiting for a Part Time Call Handler to join their client based in Hillington,...

  • Call Handler

    3 weeks ago

    Glasgow, United Kingdom Blue Arrow Full time

    Permanent Vacancy: Call Handler (Part Time) Location: Hillington, Glasgow Hours: Part Time, Monday & Friday (7:30am to 6:30pm) Salary: £13,644 per annum Benefits: Annual profit share bonus, private healthcare, pension scheme, death in service and more Blue Arrow are currently recruiting for a Part Time Call Handler to join their client based in Hillington,...

  • Call Handler

    23 hours ago

    Glasgow, United Kingdom Blue Arrow Full time

    Permanent Vacancy: Call Handler (Part Time) Location: Hillington, Glasgow Hours: Part Time, Monday & Friday (7:30am to 6:30pm) Salary: £13,644 per annum Benefits: Annual profit share bonus, private healthcare, pension scheme, death in service and more Blue Arrow are currently recruiting for a Part Time Call Handler to join their client based in...

  • Call Handler

    2 weeks ago

    Glasgow, United Kingdom Kura Full time

    Job Details: **Call Handler** **Location: Glasgow, UK** **Potential to be UK Remote after 3 months, performance dependent** **Shift** **Monday to Friday** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £23,816 in April in line with Real Living Wage Role details: We are...

  • Call Handler

    1 day ago

    Glasgow, United Kingdom Blue Arrow Ltd. Glasgow Full time

    Permanent Vacancy: Call Handler (Part Time)Location: Hillington, GlasgowHours: Part Time, Monday & Friday (7:30am to 6:30pm)Salary: 13,644 per annumBenefits: Annual profit share bonus, private healthcare, pension scheme, death in service and more Blue Arrow are currently recruiting for a Part Time Call Handler to join their client based in Hillington,...

  • Call Handler

    1 week ago

    Glasgow, United Kingdom Kura Full time

    Job Details: **Call Handler** **Location: Glasgow, UK** * Potential to be UK Remote after 3 months, performance dependent* **Shift **Monday to Friday** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**:£23,816 in April in line with Real Living Wage Role details:We are looking...

  • Call Handler

    2 weeks ago

    Glasgow, United Kingdom 8BIT IT SOLUTIONS LTD Full time

    Are you a great communicator with a knack for solving problems? Do you have a passion for helping others and thrive in a fast-paced environment? We’re looking for a dedicated Call Handler to join our dynamic team! **Why You'll Love Working With Us**: - Competitive salary and benefits - Supportive and friendly work environment - Opportunities for growth...

  • Therapeutic Call Handler

    3 days ago

    Glasgow, United Kingdom The Spark Full time

    An exciting opportunity exists to join The Spark as a Therapeutic Call Handler on our Counselling Helpline on a part time basis (14-21 hours per week). The Counselling Helpline is an established support service and an integral part of The Spark’s early intervention strategy. The purpose of the job is to provide an empathetic and non-judgmental space to...

  • Call Handler

    1 week ago

    Glasgow, Glasgow City, United Kingdom NHS Scotland Full time £28,111 - £303,000 per year

    Please note, this post is only open for applicants who have not applied within the last 6 months. Applications which fall within this timeframe will not be considered.Call Handler - Currently recruiting at Dundee, South Queensferry and Clydebank.Are you looking for a new opportunity with a service-based environment?Can you demonstrate the ability to...