HR Administrator

**Main Purpose of Job**
Glen Dimplex Group is a world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation.
As HR Administrator you will support the smooth running of the HR team across a broad range of HR processes, and will be the first point of contact for all employees across UK on transactional HR processes

**Accountabilities**

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Support the UK HR team by carrying out a range of HR Administration duties across multiple processes, providing an administrative service to employees and managers, following clearly defined processes in line with policy and procedures and service level agreement, providing accurate and timely information to relevant parties/systems.
- Manage general HR queries by providing accurate and timely transactional responses and communication with the GDHV UK workforce, responding to queries and requests as appropriate in a timely manner.
- Ability to adapt and use a range of different systems, entering data into relevant systems and ensuring data quality.
- Providing administration support across the employee life cycle, i.e. contracts and offer of employments, probation, length of service, and leavers and more.
- Update and maintain the internal HR database, ensuring a high level of accuracy and records are maintained and up to date, providing accurate data for personnel files in line with GDPR.
- Complete monthly pay exception duties, maintaining pay and benefits accuracy.
- To accurately maintain employee-related data and personnel files, ensuring confidentiality and GDPR compliance.
- To be a key contact for ER queries and provide answers confidently based on data and understanding of GDHV policies and processes.
- To open any relevant (physical) correspondence and scan/record relevant materials to ensure communication methods are upheld.
- To prepare and send any (physical) correspondence required to complete processes in an accurate and timely fashion.
- To work collaboratively with colleagues to deliver good service.
- Support the team’s reporting cycle requirements and produce MI reports and data from relevant systems in order to answer queries.
**Skills, Knowledge and Experience**
ESSENTIAL SKILLS & EXPERIENCE*
- Proven and effective Administration skills
- Experience in HR or similar role
- High level of competency in the use of MS Office packages
- Good verbal, written and numerical skills
- Integrity and confidentiality are essential in this role
- Excellent organisation and communication skills
- The ability to deal with high volume through to output is essential
- Excellent attention to detail and accuracy; ensures facts are correct, completed and consistent
- Uses standard procedures and common sense to solve problems
- Understands how to handle, resolve and escalate enquiries; passes on information promptly
- Understands how to work effectively in a team to deliver
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DESIRABLE SKILLS & EXPERIENCE*
- Credible, proactive professional
- Creative and innovative problem solver
- Team player with a positive, ‘can do’ attitude
- Tactful, diplomatic and approachable
- Comfortable dealing with ambiguity
- Competent in dealing with difficult situations
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COMPETENCIES*
- Positive can-do attitude
- Curious and always looking for ways to improve
- Able to take ownership of tasks
- Demonstrates honesty and integrity
- The ability to plan-ahead, set goals and organise effectively to achieve objectives
- Customer focused and driven to exceed excellence
- Flexible and adaptable to change
- Team player who encourages positive communication and respect

**Job Type**: Permanent