Customer & Marketing Engagement Specialist Intern

Crawley, United Kingdom

**We don’t just build technology. We build hope.**

At Elekta, we don’t just build technology—we build hope for everyone dealing with cancer.
In this role as **Customer & Marketing Engagement Specialist Intern**, you’ll be part of the Global Customer Engagement function, working closely with Marketing, Corporate Communications, and Sales. You will represent Elekta as a brand ambassador during customer engagements and be instrumental in shaping the customer experience at our Cornerstone campus.

This includes executing marketing plans, coordinating visits, managing content, and driving high-quality engagement across digital and physical channels.

**What you’ll do at Elekta**:
**Your responsibilities will include but are not limited to**:

- Support the development of marketing plans aimed at customer engagement and promoting the UK legal entity, under guidance from senior team members.
- Assist with organising customer visits to the Cornerstone campus by learning how to tailor and coordinate memorable and engaging experiences.
- Help maintain content in the Experience Centre and explore how technology can be used to enhance visitor interaction, with mentorship from the team.
- Assist in creating and organising presentations and marketing materials, developing an understanding of Elekta’s brand and messaging.
- Learn to develop customer briefing plans, and support with tracking customer engagement activities in CLM tools (Customer Lifecycle Management).
- Take part in outreach activities with schools, universities, and local communities to promote STEM careers and increase awareness of Elekta’s work.
- Provide support to internal teams to ensure messages and branding are consistent across different departments, with coaching from marketing specialists.
- Stay informed about industry trends and competitors, using this knowledge to contribute fresh ideas and develop your marketing and engagement skills.

**The right stuff**:

- Excellent verbal and written communication skills in English
- Strong customer-focus and willingness to ‘go the extra mile’
- Ability to project manage multiple, concurrent projects (with support/mentorship)
- Excellent problem-solving skills
- Ability to network across the organization and engage stakeholders
- Be able to communicate effectively in a professional environment
- Innovative and curious mindset, not afraid to share ideas
- Natural storyteller and able to communicate key messages
- Demonstrates the Elekta values in the execution of their work:

- Interest in healthcare and/or MedTech
- International or cross-cultural awareness (if applicable)

**What you bring**:

- Graduates welcome to apply, preferably with experience / familiarity within business, marketing or equivalent
- Good IT literacy and confident using PowerPoint, Excel, and Word
- Interest in content marketing and digital channels
- Knowledge in Adobe programs and/or photo/video editing software is a plus

**What you’ll get**:
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
- Hybrid work option (you are required to work from the Crawley HQ at least 3 days/week)
- Up to 13 paid vacation days (plus bank holidays)
- Onsite subsidized restaurant, offering budget-friendly dining

**Hiring process**

**Your Elekta contact**

**We are an equal opportunity employer**

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.