Administrative Assistant

Band 2 Administrative Assistant 37.5 hours per week

To support the Integrated Care Teams within Eden ICC, based at Penrith Hospital

Eden Integrated Care Community is a well-established team that has long-standing working relationships with many different partners and stakeholders. Effective collaboration with Primary Care, Social Care and multiple charities and third sector providers enables us to deliver a wide-range of services to the population we serve. We work as a team in a beautiful rural location and have good team spirit and resilience

You must be available to work flexibly across 5 days and provide cover for sickness and Annual Leave where required.

You should have excellent communication skills and telephone manner, and preferably have previous experience of working in a multi -disciplinary team.

You will be required to prioritise your workload and able to work to clear deadlines.

Full training will be provided for administrative systems.

As an Administrator, working with a level of supervision, undertake a range of administrative and reception duties. Maintain administrative systems and records to enable the team to delivery effective community services and to ensure that the office environment is safe, appropriately maintained and equipped.
- Provide administrative support service including
- Patient and visitor reception
- receiving and making telephone calls,
- relaying messages accurately
- process inbound and outbound mail
- filing, storage and tracking of patient records
- ordering stock and stock control
- word processing,
- faxing, laminating,
- collecting and processing data,
- photocopying/scanning;
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money wel

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicyfor eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Important Information
- Junk Mail is checked regularly

**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

**The changes mean that**:

- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

**Standard Check**: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

**Enhanced Check**: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems