Front of House Experience Coordinator

We are on the look-out for a personable, highly-motivated Front of House Experience Coordinator to join our growing Office team in London.
As part of our Office team you will be an ambassador for TCEG and our brand. While no two days are the same, you will deliver an excellent, customer-focused front of house experience for our clients, teams, new starters, and visitors with a focus on our brand & company culture.
You will also support in planning in-house or off-site activities, socials, and celebrations for employee engagement.
The Creative Engagement Group is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, branded content, immersive and interactive content.
**What will you be doing **
- Create a unique culture and workplace in the office your responsible for at TCEG - The environment/culture of our company is centred around employee experience
- Support TCEG client meetings, ensuring facilities are set and sufficient hospitality is in place.
- Support in planning in-house or off-site activities, socials, and celebrations for employee engagement; coordinate all details through to execution; office catering, food and drink deliveries.
- Coordinate TCEG’s social calendar, liaising with Working Groups and stakeholders to facilitate a calendar of internal events.
- Be the first point of contact for our people in regard to office facilities support, in partnership with the Group Office Manager.
- Support the Group Office Manager with the administration of facility operations & office management tasks.
- Help with the coordination of office suppliers, service providers and landlords
- Support with office safety, first aid and fire warden requirements
- Coordinate building access requests for offices
- Act as office first aid and fire warden
- Be responsible for the daily office assessment, ensuring the office environment is safe and free from hazards
- Support with office kitchen supply orders and catering request for all internal and external meetings and events
- Manage office deliveries and shipping requirements
- Support with other reception duties
**What do you need to have **
- Experience working in an office administration or similar role
- 1-2 years of administrative, office management, hospitality, or facilities coordinator experience.
- Strong organisational skills
- Eagerness to learn and develop in a fast-paced environment
- Ability to juggle multiple tasks at the same time and prioritise effectively
- Strong communicate skills across multiple channels and areas of the business, even when under pressure
- Competent in MS Office tools (Excel, Word, PowerPoint, Outlook, SharePoint)
- Strong team player
- Good understanding of administrative processes and procedures
- Strong attention to detail and accuracy
- Positive, friendly nature and can-do attitude
**A bit about us**:
At The Creative Engagement Group, we work with an international blue-chip client base across business categories with a particular strength in healthcare. Our business is made up of six divisions: WRG, Forty1, Logicearth Learning Services, Axiom, Cormis & Just Communicate.
TCEG is an **equal opportunity employer** - committed to encouraging Diversity, Equity and Inclusion among our people and eliminating unlawful discrimination. As an agency, we want to be truly representative of all sections of society and for all our people to feel respected and able to give their best. Our aim is to create a culture where equality, fairness and respect for all our people happens autonomously.