Field Manager

2 days ago

Shipley, United Kingdom Goodman Masson Full time

An opportunity has arisen within building services to recruit a Field Manager on a permanent basis with the ability to lead and manage a multi disciplinary team of operatives carrying out repairs to our properties. This presents an exciting opportunity foran individual with drive, initiative and enthusiasm to help shape the future of Building services within Asset Management.

**About us**

Our vision is Improving Lives, Incommunities. This means that we value fairness and are committed to using our strength and influence to improve people lives; provide opportunities for people to fulfil their potential and make our communities great placesto live. We have around 21,300 rented and 1,000 leasehold properties in the Bradford district and another 1,100 across Kirklees, Rotherham and Wakefield through our Group member Sadeh Lok Ltd. Across the Group we, employ approximately 1,200 people and operatewith a balance sheet of over £324 million per year.

**What you will do**
- Effectively managing and supporting operatives in the field, using measures to continually review and improve performance and output, support a strong customer focus among the team and promote improved service delivery
- Monitor customer satisfaction, investigate customer complaints and put in place strategies to address any failings in the service
- Use measures and data to identify and remove any blockages in flow from the repairs process to maximise repair turnaround
- Increase the ability of individuals to multi skill and undertake training to further improve our service and develop our team from within

**Requirements**:
You will be a strong customer focused individual, with strong leadership skills with extensive repairs and maintenance experience who can drive performance and implement change and be able to manage continuous improvement in an operational service area.

What you will need:

- A minimum of a City and Guilds Advanced Craft NVQ Level 2
- A full current driving licence and own vehicle
- Experience managing a team of Trade/ Craft and Admin staff including dealing with HR matters such as discipline and grievance, attendance management and performance management
- Knowledge of the building maintenance industry including the inspection of domestic property and maintenance problems
- Experience of executing project plans with pre-set and restricted budgets
- An awareness of Health and Safety systems such as COSHH and HASAWA
- Understanding of asbestos, legionella, gas and electrical requirements with regard to letting properties

**Benefits**
- Salary £31,932 per year
- A supportive culture that values employees work life balance.
- Training, development, and funded qualification opportunities.
- Corporate health scheme membership.
- Access to an Employee Assistance Programme which includes help with medical, financial, and legal information, plus counselling and relationship support.
- West Yorkshire Pension Fund membership.
- An excellent holiday allowance which increases the longer you work with us.
- Cycle to work scheme.
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support

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