Customer Service Advisor

1 week ago


Shipley, United Kingdom Morgan King Full time

Morgan King are working with a family owned manufacturing company based in Shipley.

We are currently looking for an experienced Customer Service Advisor to join the team on a temp to perm basis.
- **Job role**:_
- Provide excellent customer service to clients
- Assist clients with inquiries, account management, and problem resolution
- Analyse client needs and recommend appropriate advise
- Maintain accurate and up-to-date client records
- Collaborate with internal teams to ensure client satisfaction
- Update records
- **Hours and payrate**:_
- Monday to Friday 8:30am till 5pm
- Every other Saturday Saturday 9am till 1pm
- Starting at £11.44 per hour paid weekly
- **Requirements**:_
- Previous experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to analyze data and make informed recommendations
- Detail-oriented with excellent organizational skills
- Ability to work independently and as part of a team
- Knowledge of financial services and products is a plus.

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

Pay: From £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Reference ID: RW17



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