Operations Support Coordinator

**Company Description** We’re Hiring: MRV Operations Support Coordinator**

**Location**: Glasgow, G5
**Pay**: £39,975 DOE
**Hours**: Monday to Friday - 37.5 hours per week
From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes

**_ Grade: Site Based_**
- See a Different World. Where potential is seen and progress is nurtured._

As an **MRV Ops Support** at Securitas, you’ll do more than coordinate logistics—you’ll be a key player in delivering safety and service excellence across a high-profile client portfolio. Your presence and proactive approach will help protect people, assets, and reputations.

Whether you're liaising with Joint Operations Centres, managing MRV deployments, or analysing operational data, as an **MRV Ops Support** you’ll be at the heart of a dynamic, purpose-driven team. Every shift is a chance to build relationships, respond to real-world challenges, and make a meaningful impact.

This isn’t just another coordination role. It’s your opportunity to step into a position as an **MRV Ops Support** where your potential is recognised, your contribution is valued, and your growth is supported every step of the way.
**Job Description** Responsibilities**

You’ll play a vital part in keeping people, property, and information safe. That includes:

- Coordinate deployment and operation of MRV assets across client locations
- Manage logístical issues to ensure MRV serviceability
- Monitor and collate daily MRV reports
- Analyse operational data and KPIs to improve performance
- Act as liaison between MRV assets and Client Joint Operations Centre
- Respond proactively to threats, incidents, and wellbeing concerns
- Gather incident evidence using Body Worn Cameras when directed
- Support security-related tasks allocated by CSO PS JOC and RSM
- Maintain a smart, visible, and alert presence at all times
- Deliver exceptional customer service aligned with Securitas values
- Build strong working relationships across teams
- Communicate clearly and professionally, both verbally and in writing
- Solve problems with initiative and confidence
- Stay organised and focused under pressure
- Uphold integrity, vigilance, and helpfulness in every action

**_ Please note -_**_ The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you._
**Qualifications** What we’re looking for**:
We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have:
**Essential**
- Valid SIA DS/CP Licence
- Full clean UK driving licence
- Right to work in the UK
- 5-year checkable work history
- Strong customer service experience
- Excellent written and verbal communication
- Good IT skills
- Ability to work independently
- Organised and people-focused
- Willingness to obtain Enhanced DBS (location dependent)

**Desirable**
- Experience in security operations coordination
- Familiarity with MRV or mobile security assets
- Knowledge of incident reporting and evidence handling

**_ Why Join Securitas?_**
- We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day_

**_ Opportunity_**_: We see potential in every person and situation._
**_People:_**_ We open our eyes to all that’s good._
**_Purpose_**_: We make your world a safer place._
- We believe in your future, not just your past. At Securitas, you’ll find a career built on trust, respect, and progress._
**Additional Information**

**It’s great to see you’re considering a career with Securitas UK**
Join our global team of 375,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of **Integrity, Vigilance and Helpfulness**, and our People Promise:

- ** Opportunity** - We see potential in every person and situation
- ** People** - We open our eyes to all that’s good
- ** Purpose** - We make your world a safer place

**What You Can Expect**

**Diversity & Inclusion - Be Yourself**

**Your Benefits**
- ** Pluxxe** - Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
- ** Epassi** - Save up to 25% on membership at thousands of gyms, leisure centres, yoga studios, bootcamps and more
- ** Dental Plans** - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
- ** HSF Health Plan** - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
- ** Cycle to Work** - A super cost-effecti