IT Support Analyst

2 days ago


Tamworth, United Kingdom Robert Walters Full time

Robert Walters is working in partnership with a UK market leading business. They specialise in designing luxury bespoke products for commercials, industrial and domestic customers.

With a long-standing industry across multiple industries, they are now expanding their technology offering and keen to appoint an IT Support Analyst to work from their Tamworth office paying a salary range up to £25,000 plus benefits with hybrid workingmodel.

As an experienced IT Support Analyst, you will work closely with Group IT Operations and the wider business, to ensure IT services are supported within SLA's.

IT Support Analyst - Duties:

- Create system accounts with permissions
- Build desktop hardware
- First point of contact for incidents and service requests
- Update users on incident progress
- Document and follow processes
- Resolve issues in line with SLA's
- Involved in IT projects
- Work with 3rd party suppliers

The permanent opportunity for an IT Support Analyst, will pay a salary range up to £25,000 plus benefits. This is an opportunity to work for a market leading business, that has grown year on year.



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