Hybrid Customer Service Advisor

4 days ago


Brighton, United Kingdom Page Personnel Finance Full time

As a customer service advisor, you'll be the first point of contact for our client dealing with inbound calls.

**Client Details**

Brighton based client, with good progression opportunity looking for hybrid customer service advisor who can join their team.

**Description**

The Key Responsibilities of a Hybrid Customer Service Advisor:

- Represent our client as the first point of contact for our customers
- Combine your experience with guided procedures to help customers with their queries. These can range from providing information on customer returns or customer dissatisfaction
- Be able to explain complex technical information in an understandable way
- We want you to go the 'extra mile' for our customers, to be polite, professional and enthusiastic
- Integrate well within a small contact centre team, and be a positive influence with customers and colleagues

**Profile**

The Successful Hybrid Customer Service Advisor will have:

- Experience of customer service call handling techniques gained through a complex technical contact centre
- Experience of analysing information received during a customer enquiry to resolve or escalate appropriately
- Knowledge of contact centre (or customer service) software, databases, and CRM tools
- Experience of tailoring communication style to deal with a variety of customers and enquiries with skills in questioning, probing, and extracting information
- Ability to communicate complex information verbally and in written format
- Ability to meet customer service targets.

**Job Offer**

£21,785

Hybrid working 1-2 days in office



  • Brighton, United Kingdom Page Personnel Finance Full time

    **As a Hybrid Customer Service Advisor, you will be supporting the customer service team with inbound and outbound calls.** **Client Details** **Our client is a Brighton based insurance company, who are expanding their customer service team.** **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver excellent customer...


  • Brighton, United Kingdom Everywhen Full time

    Do you have Customer Service or Administration experience? We’re on the hunt for a talented Customer Service Advisor to join our team here at Navigators and General on a **6-month fixed term contract.**You’ll work Monday to Friday, just 37.5 hours a week. No experience necessary as we will provide you with full training! Initially you will work from...


  • Brighton, United Kingdom Travail Employment Group : Burgess Hill Full time

    **Customer Service Advisor** Up to £25,000, Brighton (Stanmer Park), 5 days in 7 on a rota, hours between 6am & 8pm, Hybrid working for some shifts, 20 days holiday + bank holidays, pension, free parking **The Role** An excellent opportunity has arisen for a Customer Service Advisor to join our client, a fast-growing facilities management business based...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Taking inbound calls, delivering exceptional customer service, working admin, be a good team player and be able to work alone. **Client Details** Our client based in Brighton, works within the insurance industry, are looking for a new Customer Service Advisor. **Description** **Key Responsibilities for a Customer Service Advisor** - Deliver outstanding...


  • Brighton, United Kingdom Brook Street Full time

    Are you recently graduated, or are you looking to start in an entry level position - to jump start your career? Do you like the sound of hybrid work - two days working from home and three days in the office? Working in a central Brighton based company, you will be handling all aspects of customer service duties in a hybrid role. You will be delivering...


  • Brighton, United Kingdom Portfolio Payroll Full time

    Hybrid We are working for a leading business who are seeking a Payroll Customer Service Advisor to join their team. This role would offer heaps of training and progression. The role is customer-facing. Therefore, you must have excellent written and verbal communicationskills. **Responsibilities**: - Ensure all Auto Enrolment client duties are processed in...


  • Brighton, Brighton and Hove, United Kingdom Kaplan Full time £24,570 - £30,000 per year

    Customer Services AdvisorReference Number: JR251414Location: Kaplan BrightonWorking Pattern: Full Time, 37.5 hours per weekContract Type: PermanentNumber of roles: 1Salary:£24,570 per annumWe are looking for a Customer Services Advisor to join our team.Role SummaryAs a Customer Service Advisor, you will be primarily responsible for Building Management,...


  • Brighton, Brighton and Hove, United Kingdom Kaplan International Full time £22,000 - £30,000 per year

    Customer Services AdvisorReference Number: JR251414Location: Kaplan BrightonWorking Pattern: Full Time, 37.5 hours per weekContract Type: PermanentNumber of roles: 1Salary:£24,570 per annumWe are looking for a Customer Services Advisor to join our team.Role Summary As a Customer Service Advisor, you will be primarily responsible for Building Management,...


  • Brighton, United Kingdom Matthew Olivers Ltd Full time

    **Customer Service Advisor** We are searching for someone looking for a fast-paced, varied customer service role with an ambitious company in Brighton. Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role. There is also an...


  • Brighton, Brighton and Hove, United Kingdom Kaplan Full time £20,000 - £21,500 per year

    Reference Number:JR250934Location:Kaplan Living, BrightonWorking Pattern:Part Time, 18 hours a week (including weekends)Contract Type:PermanentNumber of roles:1Salary:£24,570 (prorated) per annumWe are looking for a Customer Service Advisor to join our team.As a Customer Service Advisor, you will be primarily responsible for Building Management, Financial,...