Operational Support Administrator
7 days ago
_Our client specialise in EV charging installation and Smart Metering Solutions. We have a vacancy for a Operational Support Advisor to join our ever-expanding team in Doncaster _
- To provide efficient future job planning for a team of field engineers including the management of in day job jeopardy to always achieve maximum output, whilst managing customer expectations_
- Key responsibilities;_
Co-ordinating engineer appointments via in house and customer software effectively to achieve maximum output
Investigation of aborted jobs and identification of root cause
Handling and resolving customer complaints in a timely manner, escalating any issues to the OSTL
Providing desk top surveys of EV charger installs to identify any non-standard requirements
Provide customer quotations for any non-standard works in line with company price structure
Follow up customer contacts generated through the company website via telephone
Maintenance of departmental KPI’s
Contacting existing customers to arrange engineer appointments via telephone
Ensuring all job/customer records are completed in full and with a high level of accuracy
Investigation of aborted jobs and identification of root cause
Essential for the role:
C or above in GCSE Maths and English
1 Strong problem-solving abilities
2 Attention to detail, working accurately under pressure
3 Computer literate, Microsoft Office experience using Word, Excel, Outlook
4 Good organisational skills, with the ability to manage constantly changing priorities
5 Strong written and verbal communication skills
6 Previous experience in an administration role
7 Customer focused
40 hours p/week - Mon-Fri
Company Pension
22 holiday days + bank hols
**1**
Co-ordinating engineer appointments via in house and customer software effectively to achieve maximum output
**2**
**3**
Investigation of aborted jobs and identification of root cause
**4**
Handling and resolving customer complaints in a timely manner, escalating any issues to the OSTL
**5**
Providing desk top surveys of EV charger installs to identify any non-standard requirements
**6**
Provide customer quotations for any non-standard works in line with company price structure
**7**
Follow up customer contacts generated through the company website via telephone
**8**
Maintenance of departmental KPI’s
-
Flight Operations Support Administrator
1 week ago
Doncaster, United Kingdom 2Excel Aviation Full time**Doncaster - Office Based** **Permanent, F/T (Mon -Fri)** **Salary £25K** 2Excel Aviation Ltd is an industry leader in specialised and innovative solutions for aviation’s most complex challenges. Our success is based on the talented and experienced people that make up our workforce. We are seeking a Flight Operations Support Administrator, reporting...
-
Operations Support Administrator
7 days ago
Doncaster, United Kingdom Energise Energy Solutions Full timeJob Purpose Energise Energy specialise in EV charging installation and Smart Metering Solutions. We have a vacancy for a Operational Support Administrator to join our ever-expanding team in Doncaster! About the role - Coordinating engineers effectively to achieve maximum output. - Contacting existing customers to arrange engineer appointments via...
-
Office Administrator
2 weeks ago
Doncaster, United Kingdom Creative Support Ltd Full timeAre you a motivated and resourceful person? Do you have strong organisational and communication skills? Are you looking to put these skills to use in a busy office environment? If so we are looking to recruit an Office Administrator for our Doncaster services,based at Shaw Wood Business Park. As an Office Administrator you will complete work across our busy...
-
Operations Administrator
7 days ago
Doncaster, United Kingdom Doran Scott Williams Full time**About DSW** DSW supports its clients to develop their people. We ensure that organisations have the talent they need and that their people have the skills they need to pursue successful careers. We operate across three core service lines and bring these together as a managed learning service for our larger clients. - **Learning & Development Consultancy...
-
Operations Administrator
1 week ago
Doncaster, United Kingdom Doran Scott Williams Full time**About DSW** DSW supports its clients to develop their people. We ensure that organisations have the talent they need and that their people have the skills they need to pursue successful careers. We operate across three core service lines and bring these together as a managed learning service for our larger clients. - **Learning & Development Consultancy...
-
Transport Support Administrator
2 days ago
Doncaster, United Kingdom Elevation Recruitment Group Full timeJob Title - Transport AdministratorLocation - DoncasterSalary - £28,080Working Hours - 11am - 7pmElevation Recruitment are working with a business based in Doncaster to support with the recruitment of a Transport Administrator to support in the operations within a large distribution centre. This is an exciting time to join a growing business. Key duties as...
-
Transport Support Administrator
2 days ago
Doncaster, Doncaster, United Kingdom Elevation Recruitment Group Full time £28,800 - £43,200 per yearJob Title - Transport AdministratorLocation - DoncasterSalary - £28,080Working Hours - 11am - 7pmElevation Recruitment are working with a business based in Doncaster to support with the recruitment of a Transport Administrator to support in the operations within a large distribution centre. This is an exciting time to join a growing business.Key duties as a...
-
Support Operative
6 days ago
Doncaster, United Kingdom Venatu Full timeSupport operative needed! Do you want to work for a company that values its employees, where you are more than just a number? Location Doncaster DN4 - Salary £22,660 plus £900 shift allowance per annum Venatu recruitment Group are looking to recruit permanent general operatives reporting to the Line Manager, Plant Manager & Shift Technical Supervisor in...
-
System Support Administrator
4 days ago
Doncaster, United Kingdom Stoneacre Full time**Full Time Academy System Support Administrator** Do you want to be part of an **Ofsted graded ‘Outstanding’ **Academy, then come join our Academy and be part of a great team where we make a difference through inspiring our learners and empowering a **_Career for life._** We were the first Academy in the UK since the levy to achieve outstanding in all...
-
System Support Administrator
2 days ago
Doncaster, United Kingdom Stoneacre Full timeDo you want to be part of an **Ofsted graded ‘Outstanding’ **Academy, then come join our Academy and be part of a great team where we make a difference through inspiring our learners and empowering a **_Career for life._** We were the first Academy in the UK since the levy to achieve outstanding in all areas of the Education Inspectors...