Administrator / Receptionist

2 days ago


Durham, United Kingdom Barker Ross Group Full time

**Location**:
Durham

**Salary**:
Up to £9.79 per hour

**Posted**:
about 5 hours ago

**Contract Type**:
Temporary or Contract

**Industry**:
Office Support

**Contact Name**:
Ellie Uttley

Administrator / Receptionist

Our client in Durham is looking for a Receptionist / Administrator to be thier first point of contact for their business and to provide excellent customer services to clients through accurate and efficient diary management, prompt referral management, and communication between admin colleagues and clinical team.

**Duties include**:
Reception duties
- Manage and oversee the day to day running of the clinics ensuring exceptional client experience
- Open and closing / locking up of the clinic
- Answering calls
- Communicating with referrer / intermediary companies in regards to each referral received
- Protecting client data according to ICO / GDPR requirements
- Diary Management
- Booking appointments
- Dealing with customer enquiries
- Collecting Feedback

Admin Duties
- Recording referral statistics
- Assisting admin lead in managing stock control
- Reporting IT issues to IT provider
- Reporting facility issues to management company
- Scanning and uploading


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