Helpline Advisor

Prospectus is delighted to be partnering Age UK East London, an independent local charity who have been working alongside older people for over 30 years to ensure they remain connected to the community. They are currently partnering with Tower Hamlets councilto deliver a new flagship service 'Tower Hamlets Connect' and are seeking two experienced Helpline...

Are you a great listener? Do you love to help solve problems? Can you help people by taking complex, technical information and translating it for people who vulnerable, and people in crisis? We are working with an amazing mission led organisation to support them in finding a great Helpline Advisor. The role would see you using those great listening and...

BACKGROUND Tower Hamlets Connect is a new flagship service, which provides people living in Tower Hamlets with free, independent and high-quality information, advice and advocacy on matters relating to health, social welfare, and social care. Age UK East London is working in partnership with Tower Hamlets council to lead consortium of local voluntary...

Job description **Position Title**: Helpline Supervisor **Reports To**: Helpline Manager / CEO **Salary**: £36,000 per annum, plus pension and employer NI contributions **Hours**: 40 hours/week **Contract**: Permanent, full-time, flexibility required in work hours **Location**: Remote / Office-based - some evening/weekend work required **Role...

Helpline Advisor Domestic Abuse We have an exciting opportunity for a Triage Independent Victims Advocate to join the Children and Young People team in London, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you...

Helpline Consultant -Remote - Permanent - £22,000 plus commission ARM are delighted to be supporting an esteemed business with the recruitment of a Helpline Consultant on a permanent basis. To deliver good customer outcomes to all Mortgage customers via engaging conversations, leading to appointments booked into the advisor team for mortgage and protection...

**ABOUT US** Grief Encounter was set up in December 2003 to ensure that bereaved children and their families receive the best possible support following the death of a significant other. We deliver both local and national bereavement services and have quickly grown to become one of the UK’s leading bereavement charities. **JOB TITLE**:Helpline...

Prospectus is delighted to be partnering Age UK East London, an independent local charity who have been working alongside older people for over 30 years to ensure they remain connected to their community. They are currently partnering with Tower Hamletscouncil to deliver a new flagship service 'Tower Hamlets Connect' and are seeking an experienced Helpline...

National Stalking Helpline Team LeadSuzy Lamplugh Trust London – office-based in SE11 (Vauxhall) 6 months FTC with potential for extension subject to funding Salary £36,435 Full time, 35 hours per week Benefits including employer contribution pension, 28 days annual leave plus bank holidays, flexible working and a cycle to work scheme/interest free loans...

A leading financial services company is seeking a Helpline Operator to handle customer calls in a hybrid role based in Birmingham. The ideal candidate will have strong customer service and call handling experience, alongside excellent communication skills. You will be part of a team ensuring a high standard of care and response to queries. Competitive...