Trade Counter Parts Advisor

4 days ago


Haydock, United Kingdom Gibsons Garden Machinery Ltd Full time

**Job Overview**
GGM Group Ltd, a leading supplier of tractors, grounds maintenance and garden machinery across the North of England, are recruiting a Trade Counter & Internal Parts Advisor to work in our recently refurbished parts department/showroom as part of an exciting redevelopment of our depot in Haydock.

The successful applicant’s duties and responsibilities will include but not be limited to:

- Identify and supply parts to customers using electronic parts systems and supplier catalogues
- Assist our internal workshop and service teams with accurate and timely supply of parts
- Process and dispatch online sales orders for parts, accessories and garden machinery
- Receive goods, inspect for accuracy, and allocate stock to correct binning locations
- Pick and dispatch parts using courier systems, including FedEx
- Maintain showroom presentation, ensuring a high standard of stocking, cleanliness, and visual display
- Monitor and contribute to ongoing stock control and parts sourcing activities
- Embrace new challenges and help drive continual improvement across the department

We are looking for:

- A passion for customer service with a positive, professional attitude
- Demonstrates consistent reliability and accountability when working independently and within a team
- Strong problem-solving skills with a proactive attitude and the resilience to respond to challenges with urgency and professionalism
- Good communication and IT skills, with the ability to navigate MS Office and online systems
- Previous experience in a customer service, sales, or parts-based environment
- Experience in the groundscare, plant or agricultural machinery industry (desirable)
- Forklift truck experience (desirable)
- Monday to Friday 42.5 hours
- 25 days holiday per year plus bank holidays

Pay: £28,730.00-£33,150.00 per year

**Benefits**:

- Company pension
- Life insurance
- Sick pay

**Experience**:

- Customer service: 2 years (required)
- Parts Based Environment: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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