Project Technical Assistant

Our client is looking for a Project Technical Assistant for a contract position, located in Aberdeen.

**ROLE**

To provide day-to-day support to Maximo Maintenance Management System users across the Business; administration of Maximo System Change Requests; involvement in designing and testing additions/modifications to Maximo modules.

**RESPONSIBILITIES**
- Daily support, guidance and trouble-shooting
- Facilitation of training/awareness sessions
- Creation and maintenance of user guides
- Actioning of approved Maximo System Change Requests
- Monitoring SCR quantities and progress
- Assist in design, test and roll out of new modules and major modifications
- Advice and promotion of best practices for users’ particular needs/interactions with Maximo
- Facilitation of engaging training/awareness sessions for individuals and groups
- Creation of user-friendly and inclusive guides/quick reference cards with particular regard to target audiences and any potential accessibility requirements
- Actioning of approved Maximo System Change Requests - this may involve challenging and suggesting compromises or improvements
- Monitoring SCR progress through approval system, especially Safety-related, and close liaison with reviewers and approvers if necessary
- Advising on SCR creation best practices to ensure quick and smooth review/approval
- Work closely with Business users and Maximo Project Development Team to help design, test and roll out new modules and major modifications with particular regard to target users’ abilities and any potential accessibility requirements
- Issuing new Tag numbers and upkeep of Tag Registers in Information Services system Documentum
- Maintain regular and productive contact with key users in all departments
- To act as DOA for Maintenance Management Team Lead where required

**REQUIREMENTS**

**Essential**
- Ability to quickly and effectively communicate instructions and advice by variety of media
- Imaginative and empathetic questioning skills to elicit useful information from users
- Ability to provide/receive constructive feedback on team and individual working practices and procedures.
- Confidence to challenge, suggest compromises/alternatives and mediate in a professional manner
- Proactive attitude and behaviours with ability to prioritise workscopes
- Questioning and analytical skills
- Curiosity to experiment and confidence to challenge to find best/creative solutions to problems
- Maintenance Management revision and update experience or proven ability with similar logic/database systems
- Diligent and methodical working style, planning work and record keeping
- Ability to consider bigger picture when making changes
- Ability to identify areas for improvement and suggest solutions
- Ability to understand and interpret procedures and standards in relation to creation/retirement of equipment Tags and safety-related PMs
- Aptitude for imaginative collaboration with end users and Maximo Project Development Team for design/modification/testing of modules
- Well established skills in IBM MAXIMO (or similar MMS) & Microsoft Office Applications: Excel, Word, PowerPoint
- Mentoring skills
- Proven capability in trouble-shooting logic/database systems
- Awareness of typical Maintenance/Integrity activities

**Preferred**
- Experience leading training sessions/presentations
- Experience in User Guide creation and publication and presentation/coaching
- Familiarity with P&IDs, line drawings, schematics
- Capability to stand-in as DOA for Maintenance Management Team Lead
- Experienced background in offshore or other production environment
- Ability to read P&IDs, drawings and schematics or aptitude to learn
- Experience and proven capability in a similar position

**Job Types**: Full-time, Temporary contract

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: JO0000012877