Facilities Co-ordinator

If you enjoy being part of a team which cares for, cleans and maintains glorious rooms, public facilities and collections both indoors and out, keeping them an attractive with high presentation standards, this role would be perfect for you.

**What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).**

Reporting to the Visitor Operations and Experience Manager, you will be working with one other Facilities Co-ordinator and a small team of volunteer Conservation Cleaners. You will care for indoor and outdoor collection items alongside general cleaning and facilities work on a rota basis, including alternate weekend working. The wider team at Biddulph Grange Garden is very small, so you will have the opportunity to get involved in many aspects of the visitor operations from leading on conservation cleaning demonstrations for visitors to assisting with the evening Christmas lights events.

Biddulph Grange Garden is a Victorian garden created by Darwin contemporary James Bateman as an extension of his beliefs and scientific interests. His plant collection comes from all over the world - a visit takes you on a global journey from an Italian terrace to an Egyptian pyramid, via a Himalayan glen and Chinese-inspired garden.

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What you'll be doing:As the Facilities Co-ordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards cleaning and care are delivered and maintained at all times.

You’ll be assisting with the provision of planned, preventative and reactive cleaning and caretaking duties, presentation of public areas and visitor facilities including car parks and grounds, and the co-ordination of back of house services such as deliveries and collections.

**Please also read the full role profile attached to this advert.**

Who we're looking forOur team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;
- Flexible, customer focussed approach with understanding of good customer service standards
- Good organisational skills and attention to detail
- Good interpersonal and communication skills
- Ability to use tools, equipment as required for the role
- Willingness to work alongside volunteers and is able to support volunteers to perform at their best
- Ability to multi-task and work in collaboration with other departments
- Ability to work well in a team

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (16 hrs pw)