Administration Assistant

6 days ago

Urmston, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

We are looking for a highly motivated and well organised Administration Assistant to join the Trafford Extended Service and extend the range of support to that team. The applicant will provide admin support to the multi-disciplinary team working with a client group with mental health problems. There will be client and carer telephone contact and therefore, good communication skills are essential. This is a busy and friendly service, based at Manor House Resource Centre.

Working 37.5 hours per week, you will be providing comprehensive and confidential support to the service. Duties will include minute taking which is imperative, answering and dealing with telephone enquiries and inputting to the patient information system. You will be expected to produce work within tight schedules and to a consistently high standard. You should be able to work on your own initiative as well being part of the team. You should have exceptional organisational skills, IT skills are desirable and you must also be able to prioritise workload and respond to any enquiries in a professional manner.

Providing admin support to the clinical team. Co-ordinate and facilitate the dissemination of information to and from the team.

Dealing with all incoming and outgoing mail, processing, distributing and responding within limits.

Ensuring shared mailboxes are checked and dealt with promptly, forwarding to duty team where appropriate.

Transcribing and typing of clinic letters for consultants as and when required.

Dealing efficiently, precisely and courteously with telephone callers from both service users, relatives, carers and other agencies.

Attending and taking minutes from MDT or any other team meeting as required either in person or remotely.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:
Staff benefits

Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

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