Equine Veterinary Receptionist

7 days ago

York, United Kingdom The Minster Equine Veterinary Practice Full time

**Are you someone with equine experience looking for an interesting and fulfilling career within the veterinary industry?**

We are searching for an Equine Veterinary Receptionist to join our team, working predominantly from the clinic at Poppleton. You will be an integral part of our support team, collaborating with your colleagues and clients to achieve the best outcome for horses and their owners.

As an Equine Veterinary Receptionist, your days will be active and varied. You will be the first point of contact for our clients, assisting them with enquiries, booking appointments and route planning, taking payments and triaging emergencies. In the course of the day, you’ll also carry out administrative tasks and office duties including generating and sending invoices, chasing debts, communicating messages to the team, updating patient records, organising incoming and outgoing post, and assisting in the insurance claim process.

Alongside your day-to-day office duties, there will be opportunities for you to be involved in projects such as organising educational talks, attending events on behalf of the practice, social media and marketing, and to help maintain our Investors in the Environment accreditation.

We offer a supportive and friendly working environment, where your career development is encouraged. There are many opportunities for you to collaborate, learn and develop within our exciting group of practices.

**About us**

**If this sounds like a role that you could thrive in, please forward your CV with a covering letter outlining what you will bring to our team.**

**Person Specification**

The role would be best suited to a person who
- enjoys working as part of a team
- is calm and empathetic
- is honest and approachable
- is flexible and able to adapt to change
- is organised and efficient.

**Key Skills**

The role would be best suited to someone who
- has excellent customer service skills and a confident telephone manner
- has experience in an administration or receptionist position
- has A-levels or equivalent education
- has proficient IT skills including Microsoft Office
- has good written and verbal communication skills
- is organised, able to multitask and work under pressure
- is proactive and able to work to a high standard under their own initiative
- has equine knowledge and experience
- is familiar with the local area
- holds a full clean driving licence.

**Benefits**
- Enhanced holiday + option to buy/sell holiday
- Enhanced maternity, paternity, adoption and sick leave
- Healthshield membership
- Life insurance
- Private medical insurance
- Generous employee discount
- CPD allowance
- Reward and recognition scheme
- Our team voted us as an ‘outstanding’ organisation to work for

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Work Location: One location

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