Motor Insurance Sales and Renewals Handler

We have a fantastic opportunity for a Motor Insurance Sales and Renewals Handler** **to join us at our newly renovated and stylish head office in Harrogate** **town centre. Providing an efficient and professional service to assist our clients when selling and arranging a motor insurance policy**. **Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues.

It’s an exciting time to be joining Jigsaw Insurance, as we continue to expand the team and provide a range of products and services to in excess of 200,000 customers. We operate a culture of continuous improvement, you will be encouraged to share ideas, help find solutions and where appropriate you will own these ideas through to implementation. This ethos promotes creativity throughout the business and ensures we do not rest on our laurels.

Our Motor Insurance team work 37.5 hours per week, 9am till 5.30pm Monday to Friday. Working on a hybrid basis consisting of two choices;
- 1 week in the office followed by 2 weeks working from home
- Work full time from the office

**The Role**
- Providing verbal assistance and support to assist our customers when selling and arranging a motor insurance policy.
- Building and maintaining long standing client relationships
- Identifying opportunities to upsell additional products, which may suit a particular customer needs
- Completing administrative tasks accurately and efficiently.
- Providing a constantly high standard of customer service, and complying with Financial Conduct Authority (FCA) requirements (full training and support will be provided from our in-house training academy)
- Working as part of the motor team, in a fast paced environment, with a focus on building customer loyalty and delivering exceptional levels of customer service.
- You will also be an effective communicator, who has a good standard of written communication and who is empathetic and understanding when speaking to customers and colleagues.
- You should be an organised individual, who is able to work efficiently whilst maintaining attention to detail.
- On a day to day basis you will deal with a variety of different queries and tasks, and therefore you will be adaptable and able to work methodically to make logical decisions in line with Jigsaw's policies, processes and procedures.
- Ideally one years sales experience
- 5 GCSE's or Equivalent including Maths and English

**What are the benefits of working for Jigsaw Insurance?**

We work hard to ensure Jigsaw Insurance is a great place to work. Our culture is collaborative, social, energetic and fun, providing the best possible environment for creativity and enjoyment when working from the office. Investing in the development of our people and their wellbeing is of the utmost importance to us, we want to support you and help you achieve your career aspirations.

Our exceptional office space has been recently re-modelled to be flexible and enhance your working life, with a variety of workspaces, collaboration zones, meeting rooms and games rooms for you to enjoy.

Our package of benefits includes:

- ** Hybrid working,** to help you strike the right work-life balance.
- ** Group profit share scheme**, an annual reward for all your hard work.
- ** Group pension scheme**, protecting your future.
- ** Life insurance protection**. 4 x annual salary, tax free for your loved ones.
- ** Perkbox**. Employee perks portal providing discounts on holidays, shopping, clothing and more.
- ** Free vehicle breakdown cover**. Roadside assistance and recovery anywhere in the UK.
- ** Discounted Insurance,** for your Car or Pet cover.
- ** Increased holiday entitlement,** to reward your length of service
- ** Training and development** **opportunities via the **_Jigsaw Academy_**. Investing in your personal and professional development to help you achieve your goals.
- ** Opportunities for apprentice schemes**, specific to your preferred learning and career pathway.
- ** Employee assistance programme**, practical and emotional support for home or work related issues available 24/7, 365 days per year.
- ** In-house wellbeing team,** for physical and mental wellbeing support.
- ** Free eye test,** annual check.
- ** Company social events**, work hard and play hard.
- ** Cycle to work scheme**, significant cost savings on a bike and apparel of your choice.
- ** Flexible dress code**, dress for “your day”.
- ** £500 employee referral scheme**, financial rewards for referring a successful applicant to join the team.