Customer Service Account Manager

2 weeks ago


Bradford, United Kingdom Streamline Search Ltd Full time

Customer Service Account Manager Required. We are currently recruiting for a Customer service Account Manager to join our clients Road Freight division. Our client is a well-established leading global logistics service provider, operating in Europe, Asiaand South America.

Due to the on-going success and profitable business wins our client requires an enthusiastic and self-motivated Account Manager to join a dynamic and growing team. As the Account Manager you will be part of a small team, being responsible for managing aportfolio of existing client accounts and developing long-term, trusting relationships whilst maximising profitability.

**Customer Service Account Manager - Position Overview**
- Serving as the lead point of contact for all client account management matters
- Building and maintaining strong, long-lasting client relationships
- Maximising client retention through negotiating contract renewals
- Maximising products and services within existing clients through identifying and converting upsell opportunities
- Building contacts within all areas of the client's business to ensure cross functional relationships are in place
- Creating, maintaining, and delivering account development plans
- Preparing reports and attend regular onsite client account review meetings
- Maintaining CRM system and ensure that all client information is up to date

**Customer Service Account Manager - Position Requirements**
- Successful track record in an account management role
- Must have at least 2 years of experience in European Road Freight
- Strong communication and interpersonal skills with the ability to build relationships with professionals across all levels, including senior executives
- Based in a commutable distance of Bradford

**Customer Service Account Manager - Position Remuneration**
- Salary £24,000 - £28,000 (Dependant on experience)
- Monday to Friday 9.00am to 5.30pm
- 20 days annual holiday + 8 days statutory
- Pension scheme
- Parkin on site.


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