Administrator

1 day ago

Lincoln, United Kingdom Practice Plus Group Full time

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ MAKE A DIFFERENCE FOR EVERY PATIENT**

As our Administrator at Practice Plus Group MSK & Spinal Service, Lincolnshire you will provide a comprehensive administration service to the unit ensuring that all patients are treated in a professional and courteous manner, endorsing the patient centred approach of the team.

This role will be Monday to Friday, and you will be based at North Hykeham, Lincoln.

**What you'll be doing**:
Being a member of the administration team, working in a fast-paced environment, you will also be responsible for:

- Ensure data confidentiality is maintained at all times
- Contacting patients within scheduled times to book their appointments
- Ensure all relevant information regarding their appointment is sent to patients
- Update patient administration electronic records to reflect patient contact
- Answering the telephones and dealing with patient or customer queries
- Monitoring and clearing administration task lists to ensure the service meets its performance targets
- Directing of discharges to the appropriate service
- Contribute to the team objective of meeting all Key Performance Indicators (KPIs)
- Maintaining the Health and Safety and cleanliness standards in the office
- Preparation and transporting outgoing post daily (on site at Business Park)
- Maintain compliance with mandatory training
- Any other administrative support tasks as required

**What we’ll look for in you**:
You will be an experienced administrator with:

- Previous administration experience in a similar setting
- Competent data entry ability
- Sound knowledge and understanding of IT and software packages (Word/Excel)
- Excellent Communication skills (Written and Phone)
- Ability to prioritise and work on own initiative

Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.

What you can expect in return
- A salary of £22,383 per annum
- Work 37.5 hours a week, Monday to Friday
- An extensive range of wellbeing and lifestyle benefits
- Working within a friendly and supportive team
- The support you need to grow in your role and continue your professional development
- 25 days holiday increasing with service up to a maximum of 28 days plus bank holidays

**Applicants must have the right to work in the UK, we are UNABLE to provide any type of sponsorship.

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