HR Coordinator

**HR COORDINATOR**

**£28K + excellent bonus scheme + fantastic company benefits**

**Working 2 days in the office, 3 at home**

**About the role**:
Provide front line HR advice, guidance and administrative support to the business, ensuring professionalism, compliance and adherence to best practice.

Work with the broader HR Team to manage generalist HR activity including HR administration, employee relations, recruitment support, policy and procedure, reporting and HR projects in accordance with business requirements.

**Key Responsibilities role**:
**HR Coordination and Employee Relations**:

- Front line HR advice and guidance to line managers and employees.
- First-line contact for all employees and management in relation to HR queries regarding pay, benefits, policy and procedure, employee relations, etc.
- Actively manage and support employee relations cases including disciplinary, grievance, attendance / absence management, performance management and probation reviews; with the support and guidance of the Head of HR Operations.
- Manage and update all HR documentation, including policies, procedures, template letters, forms and systems ensuring they are up-to-date and in line with business and legal requirements.

**Recruitment and onboarding**:

- Administer the full onboarding and induction process for new employees including preparation of contractual documentation and ensuring compliance with safer recruitment practices such as Right to Work, DBS checks and medical clearances.
- Conduct induction meetings with new employees where appropriate and liaise with both line managers and buddies to ensure they are aware of their responsibility in the process.
- Administer the probation process including ensuring managers are aware when review meetings should take place and issuing corresponding confirmation and benefits paperwork.

**Leavers**:

- Ensure resignations are acknowledged in a timely manner, the Line Manager is aware of the process and any outstanding payments are calculated in accordance with the employee’s terms and conditions.
- Ensure exit interviews are conducted for all staff and quarterly summaries are compiled and escalated for trend analysis with the HR Business Partners.

**Payroll, Compensation & Benefits**:

- Take ownership for the collation and verification of all payroll amendments and processing monthly, liaising with external payroll provider and Finance team to ensure staff are paid correctly and on time.
- To prepare all letters or contracts for any changes to employee terms and conditions in line with the appropriate documentation and relevant approvals.
- Liaise with the external benefit providers to ensure a seamless process for any changes in employee benefit packages.
- Coordinate annual HR processes such as annual salary review and bonus administration.

**HR Systems & Reporting**:

- Ensure the company system accurately reflects current employee conditions and details.
- Advise business users on operating processes within the company including Employee and Manager Self Service. Champion and support the resolution of problems related to the operation of the company system.
- Design and produce regular statistical reports on HR Key Performance Indicators for management board reports and people managers within the business; obtaining the necessary input from regional HR Business Partners as necessary.
- Provide company organograms (with names and without names) for audit and wider business use, adding to the shared drives and intranet monthly.
- Coordinate with the US HR team to ensure records in the HR system are up to date for US employees and that all employee documentation is filed correctly within the central HR folder.
- Experience of providing strong advisory and administrative support, working alongside a team of HR professionals.
- Experience dealing with employees at all levels, including senior management.
- Experience managing employee relations cases, holding interviews and running induction meetings.
- Experience of producing accurate contractual documentation and correspondence alongside maintaining comprehensive records.
- Experience of administering monthly payroll in conjunction with third party service provider.
- Demonstrable experience of providing advice on employment terms, conditions, policies and procedures in line with current employment law guidelines and best practice.
- Proven ability to work on own initiative and be proactive, learning on the job and keeping up-to-date with changes in employment legislation which could impact HR advice.
- Proven ability of meeting tight deadlines without compromising on accuracy and attention to detail.
- Proven ability of acting with confidentiality and dealing sensitively and appropriately with confidential information.
- Experience of prioritising own workload, excellent time management and dealing with conflicting priorities when working to deadlines and within defined standards.