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De&s/sda Information Support Administrator
2 weeks ago
**Details**:
**Reference number**:
- 249409**Salary**:
- £20,500 - £26,400-
**Job grade**:
- Other- Technical Specialist II**Contract type**:
- Permanent**Business area**:
- MOD - Submarine Delivery Agency - Information Management and IT**Type of role**:
- Information Technology**Working pattern**:
- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:
- 3Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- MOD Abbey Wood, Filton, Bristol BS34 8JHAbout the job
**Job summary**:
- At Defence Equipment and Support (DE&S) and the Submarine Delivery Agency (SDA), we’re here to ensure the UK military is equipped, supported, and connected, as they protect life at home and overseas. We manage a vast range of complex projects to buy, support and supply vital equipment and services that the Royal Navy, British Army and Royal Air Force need, so they can operate safely and effectively.
- Our people push for best-in-class every day - because it helps keep our nation safe. So whatever your background, whatever your skillset, if you’re driven to set new standards, find your place with us.**Job description**:
As part of the Information Management & IT function, your impact will be felt across the organisation, helping to embed new technology and tools, automate processes and improve data management. We'll support you to innovate, as you bring positive change and fresh ideas to the team. Don't settle for the status quo. Improve on what's gone before - and drive for what's next.
When in office, you’ll work onsite at Abbey Wood, interacting regularly with varied stakeholders in a complex, fast-moving environment. Our team is a valued part of the business providing excellent technical support to users.
We strongly recommend tailoring your CV in line with our **CV guidance** before applying, with specific sections to highlight Key Achievements, Relevant Experience, and Applied Skills & Knowledge.
**About the role**
In this role, you will have the opportunity to:
- Action permission requests, asset management, account services, basic information workspace administration
- Collaborate, encourage knowledge sharing and communicate effectively with stakeholders and use KIM techniques to derive maximum value for the business from information and knowledge
- Acquire, create and manage knowledge, records and information throughout its lifecycle to support the business effectively
- Grow own knowledge and increase your stakeholder network
- Be an active part of the Knowledge and Information Management community, attend meetings and participate in working groups.
**Person specification**:
- Experience of Customer service
It would also be great if you can demonstrate any of the following desirable criteria:
- Experience of handing information and records
In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:
- Knowledge and Information Management - Awareness
- Service Delivery and Operations - Awareness
- Working together - CSBC2
- Managing a quality service - CSBC2
**Benefits**:
We're pleased to offer a generous benefits package to support everything from your work-life balance to your bank balance, including:
- 25 days’ holiday a year, plus 1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
- A market-leading employer pension contribution of around 27 percent, an annual performance-based bonus, and recognition awards
- Flexible and hybrid working wherever possible, to support your work-life balance (though some attendance to the stated site is required)
- Access to specialist training and funded professional qualifications, with plenty of opportunities and support for progression
- A huge range of discounts including retail, sports, leisure, restaurants, gifts, days out, holidays, cinema, motoring, insurance, health care, gym memberships, and more
- Up to six days of paid leave a year for volunteering
- Enhanced maternity, adoption, and shared parental leave schemes, offering 100% pay for 26 weeks (after a qualifying period)
- We champion a diverse and inclusive environment, where everyone can be themselves and give their best. We believe that by harnessing the power of different ideas, experiences, and perspectives, we can achieve our ambitions, together. If you have a disability or additional need that requires accommodation, please let us know.
- Discover more in the **DE&S Little Book of Big Benefits**, the **SDA benefits guide**, and our** **pension schemes***
Things you need to know
**Selection process details**:
- 1. Pre-sift - We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.
- 2. Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system:
