Claims Management Executive
7 days ago
W e’re hiring
Here at Aon we are currently recruiting a Claims Management Executive to join our highly respected UK team.
Based in our Central region that mainly supports our Birmingham and Leicester offices you will advise, support and provide counsel to clients on any claims related issue, maximising their insurance claims recoveries, minimising any delays and ensuring the strength and depth of Aon’s resources and relationships are available to benefit the client. We take huge pride in achieving the best possible claims outcomes for our dedicated clients and customers and seek a committed individual to help us maintain this concierge level of service. About Aon
Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. About the Role
As a Claims Management Executive some of your key responsibilities will involve;
Articulate the ARS claims value proposition and the benefits to the client of Aon’s services and capability.
Understand and agree what claims services and capabilities the client will require and coordinate with Aon Claims and related teams accordingly.
Involvement in pricing discussions for existing clients and new business presentations.
Determine and detail the client’s claims demands, needs and priorities
Detailing services purchased by way of Scope of Service Agreements.
Agree and set up claims reporting and handling procedures with client, insurer and Aon claims centres.
Prepare and issue claims procedure guides to clients to cover all classes of claims being handled
Coordination and enthusiastic management of Claims Review meetings with Client and Insurer as appropriate ensuring meeting is outcome driven. Provide relevant insight on insurer’s willingness to pay claims.
Seek interim payments with insurers and loss adjusters where appropriate, paying attention to existing Insurer SLA commitments.
First line approach on negotiation with insurers and loss adjusters on any disputed or contentious claim including declinature, reservation of rights and any other such issues.
Provide updates on any legal, case law and market changes internally and to clients as appropriate.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of required training) that may adversely affect the business, interests or reputation of any Group Company. About you
Experience of handling commercial insurance claims
Knowledge of Insurer markets, insurance programmes and global placements
Relationship management experience in liaison with both internal and external partners
Excellent communication & presentation skills
High-reaching demeanour
Problem-solving skills
Studying for CII or equivalent or other relevant work-based experience
Commitment to study and ascertain Aon Claims Management Diploma status Salary and Benefits
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, and additional holiday.
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