Hybrid Business Support Coordinator
2 days ago
The purpose of the role is to fully coordinate the receipt, arrangement and outcome reporting of appeals cases received and to support the board members administrative needs.
**Client Details**
Hybrid Business Support Coordinator role for a very well established business based in Uckfield.
**Description**
The key responsibilities of a Hybrid Business Support Coordinator will be;
- Logging new cases.
- Booking board meetings, including all communications with parties and board members as well as booking premises.
- Ensuring all parties and board members are provided with all documentation relating to the case.
- Ensuring appropriate arrangements/equipment are available on the date of the meeting to allow for smooth running of the session.
- Ensuring board reports are processed promptly and are appropriately proofread to confirm quality before release.
- Closing cases and coordinating any clarifications post report.
- Collation of information for Management Reporting.
- Working within contractual SLAs and in line with the guidelines of the applicable schemes.
- Escalating complex cases or those that are progressing slowly to relevant colleagues.
**Profile**
The successful Hybrid Business Support Coordinator will have;
- Experience of diary or schedule management
- Excellent verbal and written communication skills
- Good IT skills to include the use of database systems, Outlook, Word and particularly Excel
- Experience working in customer service
- Able to use own initiative and have a proactive approach
- Willing to take an active role in one's own development
**Job Offer**
£20,000 - £23,000
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