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Helpdesk Coordinator

2 weeks ago

Uckfield, United Kingdom PDR Solutions Full time

**Are you looking for your next role in Coordination?**

**Are you capable of Multitasking and Prioritising your workload?**

**Do you have excellent Customer Service Skills?**

My Client, an expanding Nationwide Facilities Solutions Group who pride themselves on being customer centric and delivering fantastic customer services are looking for a new **Help Desk Coordinato**r.

Reporting into the Administration Manager you will be the **first point of contact** for the business, **connecting and linking all aspects of the business** together by working alongside the managers, engineers, clients, suppliers and sub-contractors.

**Responsibilities will include**:

- Organising and distributing work to the engineers and sub-contractors
- Updating work orders on the ticketing system
- Liaising with Clients and providing updates as needed
- Producing quotes and estimates for work
- Undertaking General office administration when needed.

**Skill Set**
- Organised and able to Prioritise
- Calm Under Pressure
- Quick to Learn
- IT literate
- Polite and Professional

If you have a can do attitude and feel that you are flexible and willing to undertake a challenging role then this could be an ideal opportunity for you