Business Support Administrator

1 day ago

StokeonTrent, United Kingdom SECURITY ACCESS FIRE & ELECTRICAL LTD Full time

Key Accountabilities:
1. Co-ordination and maintenance of business processes including liaising with Commissioners and multi-agency providers and the retrieval, analysis and presentation of data.

2. Be the point of contact for multi-agency providers to support with queries and signposting as appropriate.

3. To provide administrative assistance and support to nominated officers and teams including assistance in the production of reports and statistical summaries, actioning decisions and disseminating information.

5. To maintain service user records, IT based and manual in accordance with the Families First Records Management policy ensuring compliance with policies on case recording, filing retention and destruction.

**Knowledge and Experience**[SC(1]
- Experience in using computer based information system
- Experience using Microsoft Office or equivalent software package
- Experience of office procedures, systems and equipment
- Working within a team, preferably in an office environment
- Working with internal/external customers to provide a quality service
- Understanding of the principles of providing a good quality service
- Knowledge of Health and Safety legislation relevant to an office environment
- Understanding of the Directorate and its role in the community
- Understanding of the services provided by other agencies appropriate to service users

[SC(1]Include specific knowledge which is required of the post holder.

Consider the level/type of specific experience necessary. Avoid using time-based criteria as it could be potentially discriminatory. Instead, refer to levels of experience such as:

- Significant
- Substantial
- Demonstrable

**Job Types**: Full-time, Temp to perm
Contract length: 9 months

Pay: From £10.20 per hour

Schedule:

- Monday to Friday

**Experience**:

- Administration (required)
- computer based information system (required)
- Microsoft Office (required)

Work Location: In person

Reference ID: 5224507

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