Business Support Officer

7 days ago

StokeonTrent, United Kingdom PERFECT MOSSION LIMITED Full time

The working hours are flexible but they will be required to work at the Civic Centre in Stoke for a minimum of 2 days a week..

**Job Purpose**

To manage and develop technical and administrative support services to officers, managers and customers of Environmental Health, Trading Standards and Consumer Protection services.

**Key Duties / Responsibilities**

1. Manage and organise staff to deliver technical and administrative support in relation to Environmental Health, Trading Standards and Consumer Protection functions in an accurate, timely, and cost-efficient manner ensuring that customer focussed services are delivered within required timescales.

2. Ensure technical and administrative support is delivered in line with corporate, departmental and divisional priorities and business plans, and is customer focused and accessible as appropriate.

3. Monitor, supervise and control income and expenditure associated with Environmental Health, Trading Standards and Consumer Protection functions, ensuring that fees and charges for services are accurately levied in a timely and cost effective manner, with invoices for expenditure being processed in accordance with suppliers deadlines and corporate procedures.

4. Manage, maintain, and develop office and I.T. systems, processes, and records as necessary to ensure data supporting environmental health and trading standards business processes can be accurately located, retained and disposed of in accordance with Service retention schedules.

5. Supervise word processing, desktop publishing, photocopying, duplication, and binding duties undertaken by staff to ensure the required outputs are delivered within deadlines, and are of a high quality professional appearance.

6. Oversee the delivery of technical assistance to customer contacts, via all access channels, ensuring that they are dealt with in a professional and effective manner, and responded to, allocated or redirected as appropriate.

Competencies associated with NVQ Level 4 in Administration/ Business Studies

Previous experience in a similar discipline and public facing environment providing technical and administrative support

Able to manage and organise staff and workloads in a public facing environment providing technical and administrative support

Experience of managing, supervising, developing, and implementing technical and administrative systems and procedures

Able to communicate effectively both orally and in writing

Numerate, able to calculate and produce/check figures and statistics to a high degree of accuracy, and to stated deadlines, with experience of monitoring and supervising budgetary systems and controls.

Ability to demonstrate consistent attention to detail

Ability to use IT systems, Inc. Microsoft office and bespoke systems

Confident, self-motivated, with the ability to work under pressure from competing demands, in a customer facing environment as part of an effective support team

Flexibility in providing support throughout the area and in meeting deadlines as required

**Job Types**: Part-time, Temp to perm
Contract length: 7 months

**Salary**: From £16.00 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Overtime

**Experience**:

- Customer service: 5 years (required)
- Administrative experience: 5 years (required)
- technical and administrative support: 3 years (required)
- Microsoft Excel: 3 years (required)

Work Location: In person

Reference ID: perfect - 5228811

  • Technical and Business Support Officer

    3 days ago

    Stoke-on-Trent, United Kingdom Fox Morris Group Full time

    **Fox Morris Group** are currently working to recruit a **Technical And Business Support Officer. **This is a **full-time **role, on a **6 month+ contract.** **Rate**:£15.26+ per hour (negotiable dependant on experience) **Hours**:37 per week - NVQ Level 4 in Administration/Business Studies or relevant experience, - Previous experience providing technical...

  • Account Manager

    5 days ago

    Stoke-on-Trent, United Kingdom Hays Business Support Full time

    Your new companyJoin a leading European provider of industrial energy storage solutions with a global footprint and a strong focus on innovation. Our company designs and delivers advanced battery systems and energy technologies for sectors such as logistics, telecommunications, renewable energy, rail transport, and critical infrastructure. With a...

  • Account Manager

    1 week ago

    Stoke-on-Trent, United Kingdom Hays Business Support Full time

    Your new companyJoin a leading European provider of industrial energy storage solutions with a global footprint and a strong focus on innovation. Our company designs and delivers advanced battery systems and energy technologies for sectors such as logistics, telecommunications, renewable energy, rail transport, and critical infrastructure. With a...

  • Office Coordinator

    2 weeks ago

    Stoke-on-Trent, United Kingdom Trinity Support Services Full time

    **Overview** Trinity Support Services is looking for an experienced office administrator to join the team based at Longton Town Hall. You will have excellent IT skills, be highly organised and have exceptional communication skills to enable you to work effectively across all areas of the business. You will be responsible for the smooth day to day running...

  • Office Support

    2 weeks ago

    Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time

    Job DescriptionOffice Support (Temporary) We are working with a fantastic, global organisation, who are seeking additional support for their busy Hep Desk Team.Temporary ongoing (rolling 1 month contract)Salary £26,200Start date – asapStoke (ST4) Role: As the Office Support, your role will largely consist of raising PO's and managing quotations but will...

  • Office Support

    2 weeks ago

    Stoke-on-Trent, United Kingdom Safer Hand Solutions Full time

    Office Support (Temporary) We are working with a fantastic, global organisation, who are seeking additional support for their busy Hep Desk Team. Temporary ongoing (rolling 1 month contract) Salary £26,200 Start date – asap Stoke (ST4) Role: As the Office Support, your role will largely consist of raising PO's and managing quotations but will also provide...

  • Triage and Early Intervention Officer

    5 days ago

    Stoke-on-Trent, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Triage & Early Intervention Officer to join the New Era team working between our Stoke and Stafford offices, working 37.5hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with...

  • Office Support

    1 week ago

    Stoke-on-Trent, United Kingdom Rentavilla4u Full time

    Office Support (Temporary) We are working with a fantastic, global organisation, who are seeking additional support for their busy Hep Desk Team. Temporary ongoing (rolling 1 month contract) Salary £26,200 Start date – asap Stoke (ST4) Role As the Office Support, your role will largely consist of raising PO's and managing quotations but will also provide...

  • Office Support

    2 weeks ago

    Stoke-on-Trent, United Kingdom Rentavilla4u Full time

    Office Support (Temporary) We are working with a fantastic, global organisation who are seeking additional support for their busy Hep Desk Team. Temporary ongoing (rolling 1 month contract) Salary £26,200 Location: Stoke (ST4) Start date: ASAP Senioriy level: Entry level Employment type: Full-time Job function: Information Technology Industries:...

  • Security Officer

    1 week ago

    Stoke-on-Trent, United Kingdom Carlisle Support Services Full time

    Security Officer – Stoke On Trent Join Carlisle Support Services as a Security Officer. This role is a fantastic opportunity to build a fulfilling career in security. The Role We’re looking for motivated, approachable, dependable individuals. This position offers a chance to make a positive impact and develop into a valued team member. We’re Looking...