Volunteer Coordinator

**Role**:Volunteer Coordinator**

**Salary: 20 hours a week - £14,040 per annum**
- **Pro-rata: FTE 37.5 hours a week - £26,325 per annum**_

**Responsible to**:The Volunteer Programme Manager**

**Purpose of the Job**:
The Volunteer Coordinator will play a vital role in managing fifteen volunteer Parent/ Carer Champions. They will be asked to motivate and train parent/carers to provide befriending support for users whose children are at risk of exploitation. They will also be familiar with the London Borough of Hillingdon and its service provision.

**MAIN DUTIES AND RESPONSIBILITIES**
- Working closely with the Volunteer Programme Manager (VPM) to manage the project
- Contacting referred service users for a pre-evaluation and post evaluation interview by telephone
- Matching the Parent/Carer Champions (PCCs) to the appropriate service user
- Involved in the recruitment of PCC volunteers, with the VPM
- Organising and co-hosting an online induction with the VPM for the PCCs
- Organising and overseeing the volunteer programme training for the PCCs
- Providing ongoing support to the PCCs through regular check ins
- Ensuring support takes place as scheduled
- Working with the VPM to educate service users regarding the social care system
- Ability to engage with diverse and marginalised communities.

**GENERAL RESPONSIBILITIES**
- Ensure the welfare and safety of participants is maintained throughout all activities
- Ensuring PCCs evaluations take place
- An ability to use your own initiative and to work unsupervised
- Report writing, monitoring and supervision
- A commitment and understanding of safeguarding vulnerable adults and children.

**ADDITIONAL INFORMATION**
- You will be provided with induction training before you start your Volunteer Coordinator role and relevant training throughout the course of your time with us
- You will receive support from our VPM
- A personal and friendly manner
- Reliable and professional demeanour
- Ability to work from home is required
- You will be given any equipment and information necessary to carry out your role

**PERSON SPECIFICATION**

Please give evidence or examples of proven experience in each of the following criteria including the competencies.

QUALIFICATIONS, DEVELOPMENT AND KNOWLEDGE

Essential Knowledge of assisting or managing a project

A sound understanding and practical knowledge of effective parent/carer engagement

Excellent administrative and organisational skills

**ASSESSED BY APPLICATION AND INTERVIEW**

Knowledge of communicating via online tools and telephone

A sound understanding and practical knowledge of managing volunteers

Knowledge of the social care system

Knowledge of conducting research and evaluation

Experience of: Health and safety regulations

Safeguarding vulnerable adults and children

Engaging with diverse and marginalised communities

**SKILLS AND COMPETENCIES**

Competence with MS Word & Excel and use of IT for communication and data analysis. Excellent verbal communication skills.

Excellent leadership and motivational skills

Power Point desired

Numeracy skills for the purpose of data analysis and report writing

Full driving license and vehicle desired

Flexibility to attend the occasional event on an evening or weekend

3-month probation period will apply

**Interviews will be held on: Monday 7th October 2024**

**If you have any questions, please contact Meave Darroux, Chief Executive Officer on 0203 490 7007**

**Job Type**: Part-time

Pay: From £14,040.00 per year

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in Wembley, HA9 7NE