Dir-loss Prevention

**Additional Information**
**Job Number**25166473
**Job Category**Loss Prevention & Security
**Location**London Marriott Hotel Grosvenor Square, Grosvenor Square, London, United Kingdom, United Kingdom, W1K 6JP
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE**

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighbourhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and driven **Director of Loss Prevention**to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.

**ARE YOU ELIGIBLE TO WORK IN THE UK?**

**JOB SUMMARY**

As a Director of Loss Prevention, you will be responsible for safeguarding guests, associates and assets, and ensuring that security and loss prevention protocols align with Marriott brand standards. Reporting directly to the Director of Operations, you will lead the security team, develop preventive strategies, manage risk, and contribute to a safe and welcoming guest experience.

**CANDIDATE PROFILE**

**Education and Experience**
- Significant experience (ideally 5+ years) in security, loss prevention or risk management within a luxury environment in hospitality, retail or related sectors
- Leadership experience managing a team, with ability to develop talent and enforce standards
- Strong analytical, problem solving and decision making skills, especially under pressure
- Excellent communication and interpersonal skills, capable of influencing at all levels
- Solid knowledge of UK health & safety, security legislation, data protection, licensing, etc.
- Discreet, proactive, with a strong sense of integrity and professionalism
- holding an SIA badge is a requirement
- First Aid CPR certification desirable
- Ability to work flexible hours, including nights, weekends and bank holidays

**CORE WORK ACTIVITIES**
- Assists in the development and implementation of emergency procedures.
- Oversee all security and loss prevention operations across the hotel (public areas, back-of-house, guest rooms, external perimeters).
- Develop, implement, and monitor emergency response procedures (fire, medical, evacuation, security threats).
- Lead investigations into incidents of loss, theft, damage or safety concerns; maintain accurate records and reports.
- Supervise, train and mentor security officers and associates, ensuring professionalism, vigilance and discretion.
- Liaise with local law enforcement, emergency services and external stakeholders; and ensure compliance with UK legal requirements, Marriott policies, and industry best practices.
- Conduct regular risk assessments, threat analyses and audits; propose and execute mitigation plans.
- Provide strategic guidance to senior leadership on safety & security matters.
- Partner with HR on incident reporting, claims, disciplinary actions, and associates safety training.
- Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
- Maintains required reports and documentation within the Loss Prevention department.
- Provides means for obtaining necessary medical attention on a timely basis.
- Attends pre
- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.
- Encourages and builds mutual trust, respect, and cooperation among the departments.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilises interpersonal and communication skills to lead, influence, and encourage others; demonstrating integrity whilst leading by ex