Resolution Administrator
3 days ago
We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.
We have a new opportunity within our Resolution Operations team to join them as a **Resolution Administrator.**
This is a 6-month fixed term role based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week.
**Some of the key responsibilities include**:
- Multitasking and prioritizing heavy workloads efficiently
- Conducting thorough reviews of deposit dispute cases, maintaining records and addressing internal and external queries to ensure targets are met
- Review adjudication reports following established procedures and communicate dispute outcomes to involved parties
- Set up award payments aligned with the adjudication report, ensuring accuracy in payment details, and meet internal and external KPIs for timely report issuance. Identify and address special circumstances impacting payment processing.
- Perform additional responsibilities as reasonably required by a TDS Dispute Resolution Manager, stay updated on developments in the private rented sector, and safeguard the independence and impartiality of TDS' dispute resolution service.
**The successful applicant must be able to demonstrate practical knowledge and experience in**:
- Processing large volumes of electronic information
- Being a confident communicator both verbally and written
- Good knowledge in Microsoft Word, Excel & Outlook
- Effectively working in a team
- Showing a high level of accuracy and attention to detail
**TDS offers a plethora of benefits inclusive of**:
- 12.5 days holiday
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Plus many more
The company currently offers colleagues £150 a month cost of living allowance
If you have any questions or would like to find out more information, please feel free to contact me directly.
**Job Type**: Fixed term contract
Contract length: 6 months
**Salary**: £21,935.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Work from home
Application question(s):
- How confident are you using Microsoft Office tools? (Word, Excel & Outlook)
**Experience**:
- Customer service: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Resolution Administrator
3 days ago
Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full timeWe’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...
-
Resolution Administrator
2 weeks ago
Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full timeWe are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...
-
Office Administrator
2 weeks ago
Hemel Hempstead, United Kingdom Getfix Ltd Full time**Job Opportunity: Office Administrator - Engineer Diary Planning** Are you a highly organised and customer-focused individual with a knack for efficient scheduling and exceptional communication skills? We have an exciting opportunity for you to join our team as an Office Administrator specialising in Engineer Diary Planning. If you thrive in a fast-paced...
-
Finance Administrator
1 day ago
Hemel Hempstead, United Kingdom Abacus Consulting Full time**Finance Administrator, accounts payable/customer service experience, Hemel Hempstead, to £22,000** A new opportunity for a Finance Administrator to join a highly successful and well established business in Hemel Hempstead. This is a permanent full time role that exists to provide a robust and comprehensive admin support to the Client Accounting...
-
Accounts Payable Administrator
1 week ago
Hemel Hempstead, United Kingdom Abacus Consulting Full time**Accounts Payable Administrator, hands on purchase ledger role, Hemel Hempstead, to £25,000** My Client, based in Hemel are a well established business and are one of the leading players in their sector Working as part of a finance team in a busy and fast paced environment your tasks as the Accounts Payable Administrator will include: - **Processing...
-
Senior Administrator
3 days ago
Hemel Hempstead, United Kingdom ASUS UK Full timeASUS are a global brand and manufacturer of laptops and technology products. At ASUS UK, we have an exciting opportunity for a Senior Administrator to join our Admin team. This role provides essential support to the office and employees to ensure smooth daily operations. We are looking for someone with at least 3 years’ office administration experience who...
-
Administrative Customer Service Assistant
2 weeks ago
Hemel Hempstead, United Kingdom Drift Limits Full time**Company Overview**: Drift Limits Ltd, a leading provider of exhilarating driving experiences and motorsports events, is seeking a highly organised and detail-oriented individual to join our team as an Administrator. With a focus on customer satisfaction and operational efficiency, Drift Limits Ltd offers an exciting and dynamic work environment for...
-
Administrator - Sales Team
3 days ago
Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full timeThe Sales & Customer Success team are seeking an administrator to join TDS and support us selling products to letting agents in England and Wales. Our products include tenancy deposit and client money protection. Reporting to the Head of Sales and Client Success, you’ll assist in the day-to-day administration of sales activities. So, if you’d like...
-
Payroll Administrator
1 week ago
Hemel Hempstead, United Kingdom Think Accountancy and Finance Full timeA new opportunity has come up for a large business based in Hemel Hempstead for a Payroll Administrator. This is a great opportunity for someone who is looking for career progression as for the right person there is every opportunity to become a supervisorwithin the team! The team are responsible for processing payroll and expenses in line with the company...
-
Customer Service Administrator
1 day ago
Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full timeWe are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...