Personal Assistant

Personal Assistant

Salary: Up to £38,000 per annum DOE, plus company benefits

Location: London, EC2V 7AW

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday - Friday, 9am until 5:30pm with 1 hour unpaid break

Work model: Hybrid (2-3 days onsite)

Williams Lea seeks a Personal Assistant to join our team

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The role of the Personal Assistant is to provide enhanced, proactive support to fee earners to enable them to operate efficiently. The support provided needs to be a seamless legal service to clients. The Personal Assistant role is expected to use a high degree of self-management and initiative and to maintain a high level of confidentiality.

The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning work which are primarily undertaken by other relevant business support services.

Key responsibilities
- Diary management / FE organisation including booking meeting rooms, arranging travel, itineraries, expenses
- Client care liaison
- Supporting with client file opening and closing, conflict checking and AML
- Online form completion - Laserforms/Cloud Forms
- Delivering an exceptional electronic and hard copy file management service
- Return or add documents to existing client files
- Work with the practice management system to log and record documents
- Handle and administer closed files as requested
- E-Filing and file housekeeping
- Uploading and Downloading documents from client management system
- Uploading and Downloading documents from portals - Land Registry and Searchflow
- Assisting fee earners with finance tasks, namely requesting CHAPS/BACS payments
- Provide photocopying, scanning, and printing as per Fee Earner / customer instructions
- Understand and comply with corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
- Usage of internal and external portals/systems
- Communicate with customers on job or deadlines

Personal attributes
- PA experience within Real Estate is essential
- Exceptional standard of written and verbal communication
- Proficient multi-tasker
- Competent with the Microsoft Office suite
- Excellent interpersonal skills
- Solutions focused
- Have a high level of confidentiality and integrity
- Exceptional attention to detail

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

- 25 days holiday, plus bank holidays(pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

Equality and Diversity

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