Customer Care Coordinator
7 days ago
Time Appointments are thrilled to be working with a forward thinking, dynamic company based in Ipswich who are currently expanding their team and looking for somebody to join their customer focused team.
Key Duties:
- Answering incoming calls and taking messages for relevant departments
- Calling customers to schedule appointments
- Processing paperwork and other administrative duties to support the team
- Support other departments as and when required
- Customer communication
- Scheduling installations and additional works
- Liaising with 3rd party companies
- Liaising with technical support
- Complaint handling
- Creating purchase orders
Experience required:
- IT literate with an ability to pick up things quickly
- Hard working and motivated
- Able to work on own initiative as well as working as part of a team
- Ability to work under pressure and meet deadlines
The successful individual will receive an exceptional working environment, brilliant opportunity for progression and intense and ongoing training.
For further detail on this and other roles please make sure you visit our website now or call our team to discuss career opportunities available.
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