Call Operator
2 weeks ago
To provide efficient and confidential support by delivering a comprehensive, high quality and accurate calls coordination service. To act as first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude Ensure that all enquiries and referrals are completed and recorded according to departmental procedures and within set quality standards. To respond to incoming calls without delay To receive, respond to and maintain evidence of all enquiries. To liaise closely with management, clinical and non-clinical colleagues within Royal Wolverhampton NHS Trust and other health care organisations.
To assist Team leader/Manager in identifying and planning work activities with regard to patterns in call demand. To liaise with the Team Leader to ensure that risks in the service are identified and appropriate managed. To exercise judgement and initiative to ensure calls are managed in a manner that meets the needs of the service. To communicate patient appointments and information in a timely and agreed manner.
To collate and circulate scheduled daily reports and any ad hoc reports as requested. To be directly involved in any service developments eg on-going development of the referral centre, patient pathways and IT solutions. To support new staff within the team as part of the induction process. To provide cover and support to community receptionists including cover of Walk-in Centre reception.
(across a number of locations within Wolverhampton) To undertake any other duties, as appropriate, to meet the needs of the service as directed by the Team Leader and / or Locality Support Service Manager
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Call Operator
2 weeks ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeWe are looking to recruit a Call Operator to work within our Call Handling Centre based at the Science Park who will receive and respond to incoming calls from hospitals, GP’s, health professionals and patients. You will be expected to promote a professional attitude offering an efficient and confidential service and will be liaising with a wide range of...
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Call Handler
7 days ago
Wolverhampton, United Kingdom Syrus Waste Management Full time**Overview**: We are seeking a proactive and dynamic individual to join our team as a Call Handler & Operations Assistant. This role involves a variety of tasks aimed at ensuring the smooth operation of our business, particularly in the areas of customer service, logistics, and administrative support. **Responsibilities**: - Handling Calls: Act as the...
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Technical Estates Lead – Operations
7 days ago
Wolverhampton, United Kingdom Royal Wolverhampton NHS Trust Full timeA major NHS employer in the UK is seeking a Technical Estates Officer (Operations) to join a dynamic team focused on maintenance operations. You will resolve complex technical issues, oversee engineering tasks, and work on an on-call basis. The ideal candidate should have extensive knowledge of technical services and obtain a relevant engineering...
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Call Centre Pensions-temp
2 weeks ago
Wolverhampton, United Kingdom SF Group Full time**Ref code**: NYC99095094 Customer Service & Call Centre £ 11 per hour Wolverhampton, West Midlands, England Temporary / Interim Office Based THE CITY OF WOLVERHAMPTON COUNCIL WV1 Temp ongoing £11.59 **Job title**: Customer Services Assistant, hybrid working 2 days in office after 5 weeks training, 3 days at home, equipment provided. **Directorate**:...
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Home Care Operations Coordinator
1 week ago
Wolverhampton, United Kingdom Shandon Projects Full timeA home healthcare provider based in Wolverhampton is seeking a Homecare Administrator to coordinate client care packages and manage daily operations. The role requires effective communication and problem-solving skills, along with strong organisational abilities. Responsibilities include acting as a contact point for clients and families, managing team...
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CNC Operator
2 weeks ago
Wolverhampton, United Kingdom Masstemps Ltd Full timeWe are recruiting for a CNC operator on behalf of a busy client in the Wolverhampton area. Job Duties CNC Operating Labouring Grinding Metal Polishing Long term position, 12 Weeks temporary to Permanent Hours 7:30pm - 4:30pm (Monday to Thursday) and 7:30am - 3pm (Friday) Pay Rate £12.21ph If you wish to apply for this role please submit your CV or give us a...
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Operations Co-ordinator
2 weeks ago
Wolverhampton, United Kingdom Pimento Connection Full time**Operations Co-Ordinator (Telecoms experience required) Salary**:25k - 35k (Experience dependant) **Location**:Wolverhampton (Possible hybrid working flexibility) **Job Type**:Permanent **Hours**:Monday-Friday - 08.30am-17.30pm **Reporting To**: Operations Manager **Role Overview**: An **Operations Co-Ordinator** role is an **essential** and key function...
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Control Room Operative
2 weeks ago
Wolverhampton, United Kingdom My Vision Security Ltd Full timeAs a Control Room Operative, you will be the voice of the company, you will be the first point of contact for customers. You must have excellent customer service skills and be able to multi-task. We are offering a Permanent position, including company benefits, pension scheme, and free on site parking. You will operate inbound and outbound calls, CCTV and...
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General Operative
2 weeks ago
Wolverhampton, United Kingdom Masstemps Ltd Full time**General Operatives Required** Wolverhampton Masstemps are currently hiring on behalf of clients within the Wolverhampton area for General Operatives. We are currently recruiting for a variety of shifts, including day shifts and rotating shifts. These positions would suit individuals who are keen to learn a skill, with progression and training provided...
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Gritting Operative
5 days ago
Wolverhampton, United Kingdom Mitie Full time**Job Title**: Gritting Operative **Hourly Rate of Pay**: £ 24.00 **Contract Type**: Fixed Term **Type of Employment**: Part Time **Location**: Regional Recruitment - Wolverhampton, Willenhall, Bridgenorth, West Midlands, England, WV1 1AA **Requirement**: Full UK Driving License Join our team as a Gritting Operative, ensuring customer safety by driving a...