Patient Liaison Coordinator

24 hours ago

Warrington, United Kingdom Elysium Healthcare Full time

Are you an experienced Healthcare Worker or Social Worker, with a passion for working with people with a learning disability and/or autism, where you can deliver personalised and meaningful care?

Join the team as a Patient Wellbeing and Family Liaison Lead, where you will work 37.5 hours a week at St Mary's Hospital in Warrington, where you will support the social work team with administration and other aspects of patient liaison. This is an ever-evolvingrole including supporting patients with their benefits and finance issues, ward outings and activities.

With previous experience at the NHS or private sector, you will have a strong understanding of learning disabilities, the Mental Health Act, Care Act and the impact this can have on a person's wellbeing as you provide person-centred support to service users,with regular communication with their families and the wider team.

A range of training opportunities are available that can see your career grow and you achieve your career aspirations.

**Your responsibilities**:

- To professionally manage complaints made by patients, in accordance with the Company Policy
- To monitor, via the complaints log, all complaints dealt with at ward level
- To maintain the Complaints Database and send to Elysium central monthly
- To produce monthly statistical reports and present these at the Senior Management Team/Head of Department Meeting.
- Attend Elysium meetings, representing the North West Patient Liaison Coordinators, as and when required
- Assist in maintaining a high standard in office practice and procedures, including filing systems
- Maintain any records as may from time to time be specified to support tasks being carried out or allow monitoring of tasks
- To positively engage with patients via involvement in patients' council, patient questionnaires and patient surveys
- To carry out any administration duties directly linked to patients' council

**To be successful in this role, you'll need**:

- Experience as a Healthcare Worker or Social Worker
- Ability to work independently using your initiative
- Experience of administration/office systems
- Excellent interpersonal skills
- Experience with supporting people with learning disabilities
- Experience within a similar environment and/or role

**What you will get**:

- Annual salary of £20,164 + Benefits
- The equivalent of 33 days annual leave - plus your birthday off
- Free meals and on-site parking
- Wellbeing support and activities
- Career development and training
- Pension contribution
- Life Assurance
- Enhanced Maternity Package

There are also a range of other benefits including retail discounts and special offers, car leasing without a credit check and much more.

**About your next employer**

You will be working for an established, stable and agile company with a unique approach to the delivery of care. With a network of over 0 services across England and Wales, providing four services including: Mental Health, Neurological, Learning Disabilities& Autism, Children & Education, there is an opportunity for you to grow and move with Elysium.
- We encourage and support vaccination uptake as this remains the best line of defence against COVID-19. As such, you will need to have had your Covid Vaccine to be eligible for this position._

  • Patient Liaison Coordinator

    24 hours ago

    Warrington, United Kingdom Elysium Healthcare Full time

    Are you an experienced Healthcare Worker or Social Worker, with a passion for working with people with a learning disability and/or autism, where you can deliver personalised and meaningful care? Join the team as a Patient Wellbeing and Family Liaison Lead, where you will work 37.5 hours a week at St Mary’s Hospital in Warrington, where you will support...

  • Patient Aftercare Coordinator

    2 weeks ago

    Warrington, United Kingdom 21D Full time

    **Job Summary** 21D is a very high growth healthcare provider based in throughout the UK with its HQ in Birchwood, Warrington. 21D specialize in full dental implants, transforming the quality of life for its patients. The business has grown rapidly over the last two years under the leadership of our visionary founder and CEO and is listed as one of the...

  • Private Patient Coordinator

    2 weeks ago

    Warrington, United Kingdom Spire Healthcare Full time

    **Private Patient Coordinator | Private Hospital | Warrington | Full-time | 6 months FTC | 37.5 hours per week** Spire Cheshire Hospital, Warrington is currently looking to recruit for a Private Patient Sales Advisor to work on a full-time, fixed term contract for 6 months. This is a fantastic opportunity to join a dynamic and friendly team. At Spire...

  • Patient Flow Lead

    5 days ago

    Warrington, United Kingdom Alternative Futures Group Full time

    Alternative Futures Group has an ambition to be the leading third sector provider of inpatient and specialist community mental health services over the next 3 years. The Patient Flow Lead will assist theDirector of Operations - Independent Hospitalsto deliver this ambition by ensuring that we manage the flow of people into, and out of, our mental health...

  • Contract Liaison Officer

    3 days ago

    Warrington, United Kingdom Novus Property Solutions Full time

    **Resident / Contract Liaison Officer** **Novus Property Solutions** is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible...

  • Broker Liaison Co Ordinator

    1 day ago

    Warrington, United Kingdom Search Consultancy Full time

    Position - Broker Liaison Coordinator Salary - Up to £40,000 Location - Warrington Company My client offers specialist insurance products including cycle insurance, motor and household legal expenses, landlord and rent guarantee, cyber cover, and automotive ancillary products, services insurers, brokers and MGA'S nationally as well as managing...

  • Treatment Coordinator

    1 day ago

    Warrington, United Kingdom Turret Orthodontics Warrington Full time

    We are looking for a self-motivated person to join a brand new practice that is professional and busy with both NHS and private orthodontic patients in Warrington. We are a keen progressive practice that invests heavily in its team members. We have a lovely workforce of 12 and are keen to find the right person to complete our team. **Treatment Coordinator...

  • Housing Coordinator

    1 week ago

    Warrington, United Kingdom Lucion Full time

    Housing Coordinator Join to apply for the Housing Coordinator role at Lucion. Job Introduction Operations Coordinator The role is an exciting opportunity to join the Operational & Technical Services department of the leading national provider of trusted risk management, Lucion Services. Providing assistance nationally to technical site colleagues, management...

  • Pcn Network Coordinator

    2 weeks ago

    Warrington, United Kingdom Quay Primary Healthcare CIC Full time

    Vaccination Programme (COVID and FLU) Whilst working for the vaccination programme, duties may include: Amalgamating and managing the networks vaccination plans Ordering of vaccine and consumables by the required deadlines Inputting vaccine data Providing data and information to the ICB regarding the networks vaccination efforts where required Building...

  • Social Value

    2 weeks ago

    Warrington, United Kingdom Vistry Partnerships Full time

    Role Overview: **In a Nutshell** We have a great opportunity for a Social Value & Community Engagement Coordinator to join our team within Vistry Partnerships North West, at our Partington Site. As our Social Value & Community Engagement Coordinator you will be responsible for establishing and promoting the role of Vistry Partnerships in generating social...