Customer Services
7 days ago
**Job Detail**:
- Vacancy Type PermanentYou’ll be joining a small and friendly team and be able to bring your fantastic communication & organisational skills. You’ll focus on managing general administrative duties, as well as supporting accounts with purchase orders, invoicing, general data entry, tracking shipments, answering general enquiries, preparing reports, and ensuring system information is up to date.
This is perfect for someone that wants to join a company that are journeying through a very exciting chapter in their growth You’d be joining a fun, friendly and supportive team of individuals and will have the opportunity to work with people across the world
**Skills**
- Well organised, process driven individual with a strong attention to detail
- Excellent customer service skills
- Proactive & Excellent initiative
- Competent using MS package
- Good working knowledge of excel (desired)
- Excellent communication skills both written and verbal
- Thrives in a fast-paced environment
***Role**
- Updating new products and customers on to system
- Manage the library of finishes, keeping stock and organising replenishment when needed
- Monitoring customer shipments and liaising with them with ETD or potential delays
- Resolving/responding any customer complaints or enquiry.
- Liaise with clients offering effective and timely communication
- Assist the UK Sales Director with preparing quotes
- Assist the Finance Director in keeping all price lists active and up to date
- Processing, coding, and inputting purchase invoices on Sage.
- Ensuring customer payments are matched against the correct invoices
- Resolving supplier queries
- Statement reconciliations
- Exposure to foreign currency
- Data entry
- Dealing with employee expenses
- General office filing
- Ad hoc office duties
Ref: PR/005734
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