Patient Pathway Co-ordinator

4 days ago

Southampton, United Kingdom Practice Plus Group Full time

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ make a difference for every patient**

We are looking for a Patient Pathway Coordinator to join our energetic and enthusiastic administration team.

Our administration and customer service hubs are organised by specialties which include Orthopaedics, Gynaecology, ENT and Ophthalmology. Each team is responsible for all appointment bookings, from the first Outpatient visit, to surgery and post-operative reviews and includes liaison with referrers and external providers of diagnostic services. As an integral part of the hospital, you will have a high level of patient contact over the telephone and in reception areas.
Our focus at all times is on ensuring that our patients receive high quality service and treatment quickly, in clean and comfortable surroundings.

**The working hours for this role are 37.5 per week split across 5 days (Monday-Saturday). Some flexibility in the working pattern will be required.**

**What you'll be doing**:
**You will be an experienced administrator with**
- Strong organisational and customer service skills
- Experience working within a similar environment would be an advantage
- A sincere desire to be part of a team that takes great pride in helping patients

**What you can expect in return**
- Increased annual leave with years of service
- 8am-6pm shifts split across 5 days (Monday-Saturday).
- An extensive range of wellbeing and lifestyle benefits
- The support you need to grow in your role and continue your professional development

**What we’ll look for in you**:
From ear, nose and throat treatments, to foot and ankle surgery, here at Practice Plus Group, the secondary care we provide is second to none. The consistently high CQC ratings our hospitals and surgical centres receive bear testimony to that. And our success is all down to the care, skill and commitment shown by our teams across the UK.
Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It’s a chance to be part of an agile and innovative healthcare company that’s determined to help our partners introduce new ideas and new ways of working. And it’s an opportunity to pursue a rewarding career as a key member of a caring team.

**Applicants must have the right to work in the UK.

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