Health Care Assistant General Pactice

FULLTIME TEMPORARY GENERAL PRACTICE HCA**

We are looking for an experienced General Practice HCA. Ideally with Emis Web and QOF experience.

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

**Primary Duties and Areas of Responsibility**
- New patient health checks
- ECG recording
- Phlebotomy
- Spirometry
- Chaperoning duties
- Processing and management of laboratory samples requested by GPs/nurses
- Sterilising, cleansing and maintenance of surgical equipment
- Vaccine/cold chain storage, monitoring and recording
- Surgical equipment and vaccine re-stocking and stock rotation
- Clearing and re-stocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
- Assisting in the assessment and surveillance of patients’ health and well-being
- Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
- Helping to raise awareness of health and well-being and how it can be promoted
- Assisting with the collection and collation of data on needs related to health and well-being

**Quality**
- Manage personal time and workload effectively and efficiently
- Meet deadlines and other performance benchmarks and reporting for QOF
- Use significant event analysis to alert to areas of potential risk

**Education, Training and Development**
- To undertake all relevant training as set out by The Personalised Care Institute
- Engage with and participate fully in all mandatory training and development
- Take personal ownership of the responsibility to keep up to date with latest guidelines
- Undertake additional training and development to close potential gaps in skills and knowledge

**Governance and Risk**
- Ensure the confidentiality and security of all information that is dealt with in the course of performing duties
- Ensure that all systems for Information Governance, GDPR, and confidentiality is maintained at all times

**Communication**

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise people’s needs for alternative methods of communication and respond accordingly

**Confidentiality**
- All members of staff are bound by the requirements of the Data Protection Act 1998. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with practice policies and procedures, IG regulations and Data Protection Act relating to confidentiality and the protection of personal and sensitive data
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

**Equality and Diversity**

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with business procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Health & Safety**

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in both the federations and practice’s Health & Safety Policies. This will include:

- Using personal security systems within the workplace according to business guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
- Reporting potential risks identified

**Safeguarding**

The organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults. It expects all employees to share this commitment. All staff members are required to undertake safeguarding trai