Hotel Receptionist

1 week ago


London, United Kingdom 27 Paddington Hotel Full time

We are looking for a friendly and energetic **Hotel Receptionist** to join our small front of house team.

**You will have a range of responsibilities supporting the everyday operation of the Front Desk functions of the hotel, the principal duties, but not limited to, including**:
Conducting check-ins and check-outs;
Communicating with the Housekeeping;
Assisting guests with their requests, enquiries and itinerary planning;
Keeping the reception areas, lounge and lobby tidy and presentable at all times;
Ensuring all front office administrative processes are carried out in an orderly and efficient manner;
Moving and storing luggage when requested;
Performing a full audit for your shift, to make sure all transactions balanced prior to closing your shift;
Interacting politely and enthusiastically with all guests, ensuring they receive our friendly and efficient service;
**Values from the person that we are looking for**:
We want a pro-active, an experienced Receptionist with a calm, organised approach who brings great people skills, a cheerful disposition and a flexible, can-do attitude. We are looking for someone who has the following attributes:
Ideally at least one year of experience in a similar role in a high quality hotel or serviced apartments;
Fluent in English to a native standard (written and spoken);
A great communicator, with excellent writing skills and a confident telephone manner;
With computer literacy skills, particularly with Microsoft Office (Outlook, Word and Excel)

Experience working with a property management system (PMS) and OTA extranets;
Excellent attention to detail to ensure our high standards are maintained;

**Salary**: £9.50 per hour

Schedule:

- 8 hour shift


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